Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals.
Overview
8
8
years of professional experience
Work History
Cashier
AL ORF Hospital, Al Jahra, Kuwait
2019.01 - Current
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Pharmacists Assistant
Insurance Assistant
Medicine Arrangments
Annual Inventory Check
Afya Insurance Daily checking
Afya Insurance sending emails for chronic medications.
Sending Approvals for all kind of Insurance.
Back Office - Operations As Senior Officer
Netizen Engineering Pvt. Ltd.
2019.07 - 2020.01
I handle service termination and terminating service orders for Broadband Enterprise (high value) Customers
They also Raised SO (Service Order) as per customer requirements
Handling and resolving all TTs (Trouble Ticket) raised by broadband customers at the contact center and scrutinizing the cases for their genuineness & co-ordinate with the circle MACD team for any clarification
Work on different tools like Clarity, BMC remedy, Microsoft Excel, and word Coordinate with all CSAM (Customer Service Assurance Manager)
Attending all sorts of MACD complaints of the BROADBAND customers.
Back Office - Operations As Officer
Reliance HR Services Pvt. Ltd.
2017.09 - 2019.07
Same as mentioned in the previous company as our business is shifted to Reliance HR Services Pvt. Ltd.
Back Office - Operations As Business Associate
Vertex Customer Management Pvt. Ltd.
2016.06 - 2017.09
Same as mentioned in the previous company as our business is shifted to Reliance HR Services Pvt. Ltd.
Education
T.Y.BCOM -
Shet N.K.T.T. College
Thane, Maharashtra
03.2016
H.S.C. -
R. H. Ideal High School & Junior College
Thane, Maharashtra
02.2013
S.S.C. -
R. H. Ideal High School & Junior College
Thane, Maharashtra
03.2011
Skills
Communication skills
Customer service
Operation associate
Email Customer Service Representative
Languages
English
Hindi
Marathi
Urdu
Personal Information
Date of Birth: 08/11/1995
Gender: Female
Nationality: Indian
Marital Status: Married
Hobbies and Interests
Listening Music
Cooking
Hangout With Friends
Disclaimer
I hereby declare that all the above information is true to the best of my knowledge and belief.
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