Professional leader with proven ability to drive team success and adapt to changing needs. Strong focus on collaboration, communication, and achieving results. Expertise in project management, conflict resolution, and performance optimization. Reliable and flexible, always ready to support and inspire team members.
Overview
15
15
years of professional experience
7
7
years of post-secondary education
2
2
Languages
Work History
Team Manager
Shell Business Operations
07.2023 - Current
Evaluated employee performance and coached and trained team members, increasing quality of work and employee motivation.
Led employee relations through effective communication, coaching, training, and development.
Boosted employee satisfaction through regular performance reviews, constructive feedback, and personal development plans.
Ensured compliance with company policies as well as through diligent oversight of daily operations and staff adherence to guidelines.
Enhanced team productivity by implementing efficient task delegation and time management strategies.
Collaborated with cross-functional departments to drive cohesive efforts towards common goals and objectives.
Improved overall team morale with effective motivational techniques like reward programs, recognition events, and transparent communication practices.
Fostered strong relationships with stakeholders through attentive account management, timely issue resolution, and proactive status updates on project milestones.
Optimized resource allocation, ensuring right personnel were assigned to key tasks.
Established clear performance metrics, enabling transparent evaluation of team progress.
Created knowledge-sharing platform, facilitating easier access to information and best practices among team members.
Fostered culture of continuous improvement, encouraging team members to pursue professional development opportunities.
Assisted in organizing and overseeing assignments to drive operational excellence.
Established performance goals for employees and provided feedback on methods for reaching those milestones.
Process Specialist
Shell Business Operations
02.2020 - 06.2023
Supporting the STUSCO counterparty process by giving assistance on new scenarios/requirements, issue resolution on new company code, business line, end systems migrations
Prepared new change management and ways of working for the team through Change communications and collaborating with different stakeholders like, COF, Credit, T&S, CP data, Data Excellence
Responsible for Work instructions/Control document updates
US domestic counterparty migration to VESON the future freight platform, Part of the project supported on CRD mass data mapping Mass load validation and Testing
Identified the frequent issue that highlighted by business or other stakeholders which is a showstopper in deals entry
Connected with SENA/STUSCO process SME's on grouping the common issues from business to provide solution in the issue profiling
Lead the discussions on the STUSCO Linear QA project to improve the end systems verification by identifying and eliminating the non-value-added activities for process improvement
Handled various projects including Shell Trading Canada products/Chemicals CP Migration Project, Direct Debit process migration for chemicals CP in TSAP and Endur V14, and others
Conducted regular process reviews, identifying inefficiencies and implementing improvements that led to increased productivity and cost savings.
Served as a subject matter expert for process-related inquiries, providing guidance to colleagues when needed.
Conducted regular audits of processes, identifying areas for improvement and recommending corrective actions.
Led root cause analysis efforts on process failures, preventing future occurrences through corrective action implementation.
Designed and executed training programs for new hires, fostering a culture of continuous learning among employees.
Monitored and reported on process performance to verify compliance with established standards.
Master Data Senior Analyst
Shell Business Operations
03.2016 - 01.2020
Collaborated with cross-functional teams to identify areas of improvement, leading to increased operational effectiveness.
Mentored junior analysts, fostering professional development while enhancing overall team performance.
Nurtured strong working relationships with clients, ensuring their needs were met while exceeding expectations on deliverables.
Analyzed data to identify root causes of problems and recommend corrective actions.
Generated ad-hoc reports to evaluate specific business requirements.
Collaborated with stakeholders to identify business needs and data sources.
Master Data Analyst
Shell Business Operations
10.2014 - 02.2016
Analyzed large amounts of data to identify trends and find patterns, signals and hidden stories within data.
Developed and implemented data collection systems and other strategies to optimize statistical efficiency and data quality.
Collaborated with cross-functional teams to ensure consistent and accurate master data across systems.
Senior Process Associate – Master Data Management (Material Master)
Capgemini India Private Limited
01.2013 - 09.2014
Responsible for Creation & Maintenance of Supply Chain Master Data – EAME Region – MM, BOM, MR, PV, Simulation costing run, Cross referencing tables, Transfer pricing, Info record, Source list
Good Understanding of Material master’s which includes, Code generation, Alt UOM calculation & maintenance, MRP, Storage Location, Warehouse, Accounting, Costing, Basic data, Classification and Quality views
Hands on Experience in maintaining BOM, for Production FG for various usages like Engineering, technical, Blending, Repair, Subcontracting and Scrap %
Hands on experience in ERP implementation activities like – UAT, Data cleansing, Data validation, Retrofitting, Extraction of Legacy, migrating legacy data into SAP using rule books, loading of data for Go –Live in LSMW
Analyzing and resolving SCM Material Master issue, which blocks business activities like Process Orders, Purchase Orders, Sales Orders, Invoicing and Costing
Responsible for creation and Maintenance of Gross and Net Weight, Languages, Sales texts, Storage Location, Warehouse, Purchasing groups, classification data, BUOM, info record details
Being one point of contact for Crop and Attending weekly Follow-up meeting with onshore clients
Ensuring Master Data quality by monthly check on MM, BOM, MR, IP and PV
Circulating daily report on work assignment and status and weekly reports on Pending request for onshore
Hands on Experience in SAP Workflow toll for creation of MM, BOM, MR, IP, PV, Costing test run
Transfer Price changes and maintenance for the Inter company vendor material
Testing and Implementing RAT (Request Acceleration Tool) for EAME Master data activities like; Material Master, Bill of Material, Master Recipe, Inspection Plan, Production Version
Process Associate – Master Data Management
Capgemini
05.2011 - 12.2012
Trainee Associate – Master Data Management
Capgemini
05.2010 - 04.2011
Education
Master’s - business administration
ICFAI National College
01.2008 - 01.2010
Bachelor of Commerce - undefined
Arignar Anna College
01.2001 - 01.2004
Higher secondary (+2) - undefined
Govt Higher Secondary School
01.2000 - 01.2001
SSLC - undefined
Govt Higher Secondary School
01.1998 - 01.1999
Skills
SAP R/3 – PP (Production Planning Module)
Accomplishments
Part of Kaizen improvement activities in shell for process re engineering in 2022 held in Philippines
Headed Go-live activities in capgemini for transition and made it successful.
Selected and attended Offshore Requester role training at Netherlands.
Honored with Hall of Fame award in 2012.
Successfully completed E2 Retrofit activity prior to transition.
Honored for Team of the Quarter award.
Personal Information
Passport Number: V6779734
Date of Birth: 05/05/84
Nationality: Indian
Marital Status: Married
Interests
Long Driving , Music
Disclaimer
I solemnly pledge that the above-furnished information’s are true to the best of my knowledge and belief.
Timeline
Team Manager
Shell Business Operations
07.2023 - Current
Process Specialist
Shell Business Operations
02.2020 - 06.2023
Master Data Senior Analyst
Shell Business Operations
03.2016 - 01.2020
Master Data Analyst
Shell Business Operations
10.2014 - 02.2016
Senior Process Associate – Master Data Management (Material Master)
Capgemini India Private Limited
01.2013 - 09.2014
Process Associate – Master Data Management
Capgemini
05.2011 - 12.2012
Trainee Associate – Master Data Management
Capgemini
05.2010 - 04.2011
Master’s - business administration
ICFAI National College
01.2008 - 01.2010
Bachelor of Commerce - undefined
Arignar Anna College
01.2001 - 01.2004
Higher secondary (+2) - undefined
Govt Higher Secondary School
01.2000 - 01.2001
SSLC - undefined
Govt Higher Secondary School
01.1998 - 01.1999
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