BALRAJ DHULL

• B.E MECHANICAL- Director Operations Passionate about delivering outstanding quality and service. Offering 27+ years of experience in Manufacturing, Operations, Automobile, Projects, Supply Chain Management, E-commerce (Warehousing-FC, Mother Hub/Sortation, Middle Mile, Dark Stores, Lastmile), Quick Commerce, FMCG industry (B2B & B2C), Business Development, Customer Quality with history of recognition and performance.
• Global Experience of working in Europe and China. Strategic Planning, Strategic Sourcing, New Product Development,Supplier Risk Analysis, Commodity Strategy for Casting, Stamping, Machining, Fasteners etc.
• Proven Track record of Extensive experience of setting up and leading new Manufacturing Plants (4L Sq. Ft.) and Warehouses (34L Sq. Ft.) with team size of 8k+
• Equipped with experience in setting up and Leading Largest warehouse (FC+MH) of India and 2nd largest in Asia with10 L Sq. Ft. covered area with 1.6 Cr. Units of Inventory spread across G+6 level with 6.5K workforce.
• Implemented Inventory control Measures to reduce SLOB stock, achieved reduction in Inventory Management cost.
• Inspirational and Recognized Leader known for skills to envision & create successful outcomes with Experiments and thought process of Reinventing in complex and multicultural environments.
• Expertise in Operations Excellence and Operational Risk Management

E-Commerce- Flipkart India Pvt. Ltd.- (Associate Director – FC,DC,RC & Xdoc Operations)

• % Impact (Man, Machine, Method, Material, Space utilization, Inventory Accuracy.
• 100% consolidation of suitcase vertical to feed the entire North Zone in 20 days.
• 40% increase in Outbound capacity of X-doc by increasing infrastructure and Productivity at Kalash.
• 8% reduction in attrition, 2500 contractual Manpower Trained in 15 days at Kalash for BBD’25
• Inventory accuracy of 99.9% achieved through PST and training.

Peak Sale Achievements – Flipkart

• 70K Units sortation done on daily basis from X-doc during 2025
• 20K large vertical Inbound done on daily basis to stock 2.2L units of Large Vertical
• 70K Units Inbound & 90K Outbound done on daily basis at Kalash Large X-doc to cater 40 Zonal and 25 National Lanes in BBD’25

New Fulfilment Centre setup – Flipkart

• RDC Kalash (Gurgaon -NCR) FC, DC RC &X-doc with Floor space of 8.5 L Sq. Ft., 2.2 L Units Inventory Cap of Large Category, and 2500 Manpower was set up in my leadership in 2025

Quick Commerce- Blinkit India Pvt. Ltd.- (Director– Operations)

• Lead Project of Caged trolley movement from FC to Dark Stores PAN India
• Lead Project of DN Damage control PAN India
• Lead Project of RFID Tag automation in 100% crates PAN India
• Lead Project of Lean Implementation (End to End Supply Chain)
• Lead Project of Automating Learning and development (End to End Supply Chain)
• Lead Project of Learning by Doing (LBD)
• Lead all new sites Layout, Process Mapping, Process Flow & SOP Revisions.
• Developed new sources for Caged Trolley Movement, Conveyor automation, HHD’s holsters, Automatic Sorter etc.

E-Commerce- Flipkart India Pvt. Ltd.- (Associate Director – FC Operations)

• 66% increase in Inventory (30L to 50L) by Project Expansion at Binola FC during BBD’18
• 40% increase in Outbound capacity by increasing infrastructure and Productivity at Binola.
• 4% reduction in attrition, 3500 contractual Manpower Trained in 30 days at FRK for BBD’19
• 5 L Units/day IB, 8L/Day OB and 10L/day MH sortation (Including Cross Dock) for 7000+ Pin Codes at RDC Haringhata FC in BBD’21
• 11 L Units/day sortation done at JKS Mother Hub for 6000 Pin Codes in BBD’20
• 3.67L Units/day Inbound and 2.79L/Day Outbound from Farukh Nagar FC in BBD’19
• 86 L Units Inbound done in 40 days at Farukh Nagar FC to cater BBD’19
• RDC Haringhata (Kolkata) FC & MH with Floor space of 10 L Sq. Ft., 1.6Cr Units Inventory Cap, and 6500 Manpower was set up in my leadership in 2021.
• Farukh Nagar FC with Floor space of 5.25L Sq.Ft.,90 L Units Inventory Cap, and 3500 Manpower in 2019

1-Awarded with “Mission Impossible”-OND 2020 under WOW awards- Flipkart.,

2-Awarded with “Cool & The Gang Award”-FMA 2019 under WOW awards- Flipkart, 

3-Innovation award for New Plant Set up and Relocation- BorgWarner, 

4-Appreciation and Reward for SAP Implementation- Roulunds Braking

1- Long drives and travelling excites me more as it gives me an opportunity to explore my country, different culture and cuisines.

2- I love to do mentoring and coaching to the next generation so that they can plan their career in a better way.