BALRAM PRASAD

• Collaborated with executive leadership on strategic planning initiatives to drive business growth.
• Implemented data-driven decision-making processes, leveraging analytics to optimize operations.
• Reduced operational costs through effective budget management and cost-saving strategies.
• Streamlined operational processes by identifying inefficiencies and implementing best practices.
• Automated manual processes using technology solutions, increasing accuracy and efficiency within operations.
• Increased customer satisfaction by actively addressing concerns and ensuring timely resolutions.
• Facilitated change management efforts, guiding teams through periods of transition and growth.
• Managed vendor relationships, negotiating contracts for maximum value and efficiency.
• Developed comprehensive training programs for staff, enhancing team performance and skill sets.
• Evaluated emerging market trends to inform strategic decisions affecting the organization''s future direction.
• Built a high-performance culture by recruiting top talent and promoting professional development opportunities for staff members.
• Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
• Enhanced security operations by developing and implementing comprehensive policies, procedures, and risk assessments.
• Directed security services and safety functions to align key processes with goals and objectives of organization and regulatory compliance.
• Coordinated emergency evacuation drills and exercises and developed and improved emergency procedures.
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.

*Orchestrated daily operations by leading the execution of both. immediate and strategic initiatives to attain business plan

objectives and drive profitability.

*Expertly handled scheduling, training, and inventory management.

.Spearheaded the recruitment, selection, and training of crow members, ensuring adeptness in project execution customer engagement, and service excellence.

.Provided oversight to a team comprising over 370 guards supervisors, and & field officers, effectively managing an array of administrative responsibilities including recruitment, physical training, fire training, and briefings.

• Enhanced overall facility safety by conducting regular audits of security equipment and systems.
• Analyzed trends in security threats to proactively address potential issues before they escalated.
• Ensured regulatory compliance by staying up-to-date on industry standards and guidelines governing physical security operations.
• Promoted a culture of safety and security awareness among all employees through targeted training, communication campaigns, and ongoing support initiatives.
• Mentored junior staff members in best practices for effective security management, fostering professional growth within the team.
• Moved around different security stations and vital areas to check on officers and adjust workflow to cover changing needs.

*Conducted weekly visits to around 38 sites, meticulously verifying the optimal functionality and efficiency of each location.

*Attended client meetings to enhance collaboration and address concerns

*Managed a team of over 180 guards, supervisors, and 3 field officers.

*Led initiatives involving recruitment, physical training, fire training, and briefings.

*Exercised oversight over on-site personnel, consistently valuating performance and ensuring task fulfillment.

*Orchestrated the training of field unit soldiers, ensuring their preparedness and competence.

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• Provided vigilant oversight to on-site personnel, diligently tracking their performance and ensuring the successful completion of tasks.
• Spearheaded the comprehensive recruitment process, including physical training, fire training, and briefings for guards. Effectively managed a team of up to 90+ guards, supervisors
• Maintained oversight of 38 sites
• Enhanced team collaboration through regular communication, training sessions, and joint project initiatives.
• Improved field operations efficiency by implementing innovative data collection and reporting techniques.

• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Conducted regular patrols of key areas to spot and control security concerns.
• Acted quickly during emergency situations to reduce opportunity for damage and injury.
• Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
• Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
• Checked and verified photo identification prior to granting facility access.
• Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
• Monitored CCTV cameras and alarm systems for security breaches.
• Wrote detailed reports of all security breaches and investigations.
• Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
• Conducted training sessions for new security personnel to facilitate compliance with security protocols.
• Updated shift logs and produced daily reports to document security activities and specific incidents.