Balram Singh

CLINT/PROJECT - The Mosaic Company.

• Assisted in managing logistics for inbound and outbound deliveries.
• Provided support to users regarding configuration issues.
• Created presentations detailing SAP MM features for clients.
• Collaborated with ABAP team for enhancements and user exits after submitting functional specifications.
• Engaged with clients through meetings and emails to address queries.
• Addressed tickets and tasks, ensuring closure within defined service level agreements.
• Supported delivery issues in 3PL warehouse for user confirmations.
• Troubleshot system issues and responded to end-user requests.
• Developed test scenarios and conducted unit and integration testing, submitting results to clients.

CLIENT/PROJECT - Fiskars Oyj Abp.

Assisted clients with SAP MM support for inbound and outbound deliveries.

• Supported small configurations and 3PL warehouse operations.
• Helped deliver presentations on SAP MM functionalities and maintained client communication through meetings, calls, and emails.
• Collaborated with the ABAP team for enhancements and managed change requests using Solution Manager.
• Handled tickets and tasks within SLAs, troubleshooting system issues, and supporting end-user requests.
• Conducted test scenario preparation, unit testing, and integration testing while submitting results to clients.
• Supported cross-module integration with SD, PP, and LE consultants for MM and EWM processes.

CLIENT/PROJECT - SBD (Stanley, Black and Decker)

• Assisted in configuring organisational levels within management modules.
• Supported creation and maintenance of master data parameters based on requirements.
• Aided in procurement processes for stock, subcontracting, and consignment management.
• Contributed to defining pricing procedures for various products.
• Facilitated definition of purchase requisition and order release strategies.
• Configure stock transport order processes and output determination for goods receipts.
• Mapped SAP goods receipt fields to third-party platforms using the Agora interface.
• Configured output settings for purchase order messages, including print and EDI formats.

• Assisted in managing tickets and tasks to ensure closure within defined SLAs.
• Supported smooth operations of MM module for optimisation of business processes.
• Handled quality assurance and deployment of development and production releases.