balu Balu
System Work
Chinnasalem
Summary
Dynamic retail professional with a proven track record at Hr Assist, excelling in customer service and sales expertise. Recognized for enhancing customer loyalty through tailored product recommendations and effective conflict resolution. Adept at managing inventory and fostering teamwork, consistently achieving sales goals while maintaining a positive shopping environment.
Overview
2
2
years of professional experience
1
1
Language
Work History
Retail Sales Associate
Hr Assist
02.2025 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Wrapped, boxed and weighed bakery department products.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
Supervisor of Factory Assistant
Ppg Asian Company
04.2024 - 04.2024
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
Education
BBA - Business Administration
Sri Arumugham Arts And Science College Tholudur
Tholudur, Veppur Tk, Cuddalore 08.2023
Skills
Customer service
Teamwork
Money handling
Teamwork and collaboration
Order processing
Problem-solving
Customer assistance
Time management
Regulatory compliance
Retail sales
Cash handling
Flexible schedule
Customer engagement
Product knowledge
Customer needs assessment
Sales expertise
Store maintenance
Product recommendations
POS system operation
Fashion sense
Conflict resolution
POS system operations
Upselling strategies
Transaction processing
Self-checkout assistance
Friendly and helpful
Sales report generation
Honest and dependable
Excellent communication
Timeline
Retail Sales Associate
Hr Assist
02.2025 - Current
Supervisor of Factory Assistant
Ppg Asian Company
04.2024 - 04.2024
BBA - Business Administration
Sri Arumugham Arts And Science College Tholudur