Summary
Overview
Work History
Education
Skills
Timeline
Generic
balu Balu

balu Balu

System Work
Chinnasalem

Summary

Dynamic retail professional with a proven track record at Hr Assist, excelling in customer service and sales expertise. Recognized for enhancing customer loyalty through tailored product recommendations and effective conflict resolution. Adept at managing inventory and fostering teamwork, consistently achieving sales goals while maintaining a positive shopping environment.

Overview

2
2
years of professional experience
1
1
Language

Work History

Retail Sales Associate

Hr Assist
02.2025 - Current
  • Greeted customers and helped with product questions, selections, and purchases.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Increased sales revenue through effective product recommendations tailored to individual customers.
  • Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Wrapped, boxed and weighed bakery department products.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.

Supervisor of Factory Assistant

Ppg Asian Company
04.2024 - 04.2024
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
  • Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.

Education

BBA - Business Administration

Sri Arumugham Arts And Science College Tholudur
Tholudur, Veppur Tk, Cuddalore
08.2023

Skills

Customer service

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Timeline

Retail Sales Associate

Hr Assist
02.2025 - Current

Supervisor of Factory Assistant

Ppg Asian Company
04.2024 - 04.2024

BBA - Business Administration

Sri Arumugham Arts And Science College Tholudur
balu Balu System Work