A Dynamic professional with a.Hands-On Manager of Quaity- with varied, Multi-Locations & Multi-Cultural Teams experience on strong Quality Delivery
Worked with Business partners, Gathering, Understanding, and Analysis Participated in Requirements Reviews Discussions. Create functional specifications for the business needs.
Prioritize the requirements & Guiding Test Team Members for test case /Use Case creation.
Conduct 5+ levels of testing including BAT/Functional/Regression/UAT, integration and Performance/Load/Volume via AWS EC2 and generate analytics through Prometheus & Grafana/InfluxDB to verify the client’s needs are met.
Communicate client’s business requirements by constructing easy-to-understand data and process models.
Provide input into developing and modifying systems to meet client needs and develop business specifications Developed Test Plans, Test Cases, Test Procedures and Test Scripts for Manual / Automated /Performance as per the ISO/CMMi Standards templates
Experience in E-commerce, Health care and Banking Domains.
Experience in developing and executing test cases Manually and developed Automation scripts with Selenium IDE, Grid, Selenium RC, Selenium Web Driver, and Jenkins. Testim(AI/ML)
Expertise in Automation tools such as Selenium WebDriver, Selenium IDE, Selenium Grid, Java, Jenkins & UDeploy (Continuous integration, Regression tests), Maven (Regression tests), Cucumber, TestNG (Regression tests), Eclipse, JUnit and JMeter/K6.
Used Web - debugging tools like XPath, Firebug and FirePath/Chrome Path to locate elements.
Experience in testing Mobile Web applications and performed app testing on iPhone, iPad and Android Devices.
Experience in back-end Database testing(Verify/Validate) writing and executing SQL queries and other database operations with databases like SQL Server/PostGres/MongoDB and Oracle.
Experience in validating Regular and Ajax control using Selenium locators like XPath, CSS, id and name.
Experienced in reading the test data from an Excel spreadsheet using API and TestNG Data provider.
Expertise in different types of testing like Automation testing, Manual testing, Integration testing, System testing, Regression testing, JUnit testing, Black box testing, Functional testing, Compatibility testing, Database testing, GUI testing, Web / UI and (UAT)User Acceptance Testing.
Experience with working on tools like Maven and GIT & Jenkins via CI/CD Pipelines.
Effectively communicated and reported bugs/defects which are identified in different phases of testing.
Experienced in writing and executing SQL statements.
Developed strategy to move test cases via TestCaseStudio/Test Case Hub, Test Link, for existing and new test cases.
Thorough implementation of API testing via Postman/Swagger/Restful automation scripts.
I have a good understanding of Cybersecurity & Vulnerability assessment & Practices within organizations, Also used tools like OWASP/ZAP/Kali Linux/Wireshark etc Worked closely with Business analysts, Developers, and Support teams to promote the successful delivery of products and automation scripting experience in Intranet/Internet applications using Selenium Web Driver and SOAPUI.
Accomplished at identifying deficiencies and initiating solutions to problems. Experienced performing both process and outbound inspections. Quality control professional experienced in developing organization's quality strategy, procedures and processes.
Monitor quality performance from supply chain and throughout product development life cycle. Develop and sustain Quality Management System in accordance with ISO 9001 and other applicable standards and business requirements.
Manage quality audit program to identify and resolve non-conformities and embed culture of continuous improvement.
Overview
21
21
years of professional experience
3
3
years of post-secondary education
4
4
Certificates
4
4
Languages
Work History
Head of Quality
Amzur Technologies
Visakhapatnam
11.2015 - Current
Developed quality planning for multiple new product launches by verifying customer requirements and implementing in design and production.
Established and tracked quality department goals and objectives.
Tracked quality issues with external customers, suppliers, and internal plant operations.
Determined quality department standards, practices, and procedures.
Collaborated with audit clients and action owners to apply root cause analysis guidance and establish effective corrective action plans.
Monitored staff organization and suggested improvements to daily functionality.
Evaluated interactions between associates and customers to assess personnel performance.
Assured consistent quality of production by implementing and enforcing automated practice systems.
Reported production malfunctions to managers and production supervisors.
Scheduled and chaired quality review meetings to review effectiveness of performance mitigating risk, improving throughput and achieving customer satisfaction.
Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Cultivated interpersonal skills by building positive relationships with others.
Worked flexible hours across night, weekend and holiday shifts.
Gained strong leadership skills by managing projects from start to finish.
Exercised leadership capabilities by successfully motivating and inspiring others.
Applied coaching techniques and tools to support managers and team members in improving performance.
Senior Quality Assurance Lead
Yalamanchli Software Exports
Visakhapatnam
08.2012 - 11.2015
Investigated variances, performed root-cause analysis and documented corrective actions to resolve complications.
Established metrics, applied industry best practices and developed new tools and processes.
Analyzed quality threshold metrics to compile QMS reports.
Supported development of materials, aids and curriculum to direct staff in procedures and operations.
Wrote, reviewed and approved documents to preserve quality assurance.
Performed internal audits to maintain operating procedure and regulatory standards compliance.
Managed testing initiatives, establishing metrics, standards, methodology and necessary testing precautions and scheduling execution.
Communicated directly with QA team to resolve user-reported problems and questions.
Directed day-to-day quality assurance department activities, establishing rapport with team members to facilitate effective communication and coordination.
Established new and improved QA processes by developing test processes, test cases and assigning and executing tests.
Used SQL to validate test results and recommend corrective actions.
Acted as key point of contact for all QA aspects of releases by providing QA services and coordinating QA resources internally and externally.
Coached and motivated [Number]-person QA team to develop competencies
Senior Technical Writer
Gaian Solutions
Visakhapatnam
06.2010 - 07.2012
Presented new technology and drafted white papers and other technical documents to complete packages.
Analyzed developments in field to update instruction literature.
Proved successful working within tight deadlines and a fast-paced environment.
Carefully documented technical workflows in private wiki for education of newly hired employees.
Followed company policies and editorial guidelines to craft thorough, well-written content.
Communicated with customer representatives for feedback and distribution.
Proofread copy written by colleagues to correct spelling, punctuation, and grammar.
Observed in-progress operations to identify important steps for technical instructions.
Developed online tutorials and web-based training materials for software products.
Edited and proofread technical documents for accuracy and consistency.
Developed detailed technical documents and user guides for technical products.
Organized material to research and complete writing tasks.
Senior Technical Writer
Mahathi Software
Visakhapatnam
06.2007 - 06.2010
Presented new technology and drafted white papers and other technical documents to complete packages.
Analyzed developments in field to update instruction literature.
Proved successful working within tight deadlines and a fast-paced environment.
Carefully documented technical workflows in private wiki for education of newly hired employees.
Proofread copy written by colleagues to correct spelling, punctuation, and grammar.
Communicated with customer representatives for feedback and distribution.
Demonstrated creativity and resourcefulness through the development of innovative solutions.
Provided professional services and support in a dynamic work environment.
Demonstrated strong organizational and time management skills while managing multiple projects.
Software Test Engineer
HSBC
Visakhapatnam
10.2006 - 05.2007
Provided technical support using knowledge of complex technology to solve problems and support new projects.
Created successful test scripts to manage automated feature testing,
Conducted regression testing and submitted observations to development team.
Wrote and optimized test cases to maximize success of manual software testing with consistent, thorough approaches.
Used open-source tools to develop automation scripts.
Worked closely with different departments to develop innovative solutions to functionality issues.
Provided technical support using knowledge of complex technology to solve problems and support new projects
Senior Programmer Analyst
Surya Chandra Infotech
Visakhapatnam
06.2003 - 09.2006
Directed software design and development to meet client needs for functionality and performance.
Tested and deployed scalable and highly available software products.
Approved engineering and project scope documents prior to delivery.
Contributed to codebase used in software deployment on multiple virtual machines.
Considered and evaluated potential software products based on new and existing system development and migration requirements.
Tested server code to validate code changes.
Worked closely with clients to establish specifications and system designs.
Programmer Analyst Trainee
Cambridge Systems Inc
Visakhapatnam
05.2002 - 05.2003
Analyzed customer needs to create and implement appropriate solutions.
Tested server code to validate code changes.
Created block diagrams and logic flowcharts to plan coding projects.
Reviewed code for accuracy and ran tests for quality assurance.
Worked closely with clients to establish specifications and system designs.
Analyzed ineffective hardware and software to develop successful modifications.
Debugged 10 hardware and software issues over last 12 months
Education
Master of Commerce - Master of Commerce
Andhra University
Visakhapatnam
07.1998 - 07.2000
P.G.D.C.A - Information Technology Project Management
ET&T Corporation
Hyderabad
06.1997 - 07.1998
Skills
Operating Systemsundefined
Accomplishments
PENTAMEDIA GRAPHICS LIMITED comes to you with the smashing success of creation; nurturing ideas right from their conception to the glorious finale, pulling out all stops to ensure a quality of production that is world-class Pentamedia, pioneers in animation technology in India is amongst the leading companies in the world to have produced 7 live-action and 7 Animation movies (including Oscar Nominations) 5000 hours of special effects and 2000 hours of Television contents
Recognitions / Certifications
Participated in several webinars on AI/ML tools & technologies like B10X to elevate the L&D programs across organizations and received Certification
Certified Internal Auditor at Amzur Tech & Yalamanchili Software Exports on Project Audits on ISO 9001 - 2008
Certification
Pentasoft Technologies http://www.pentamedia.in ) (April 2001 - May 2002), Achieved QA milestones with targeted deadlines on par with project schedules at Yalamanchili Software. Received the SUPERSTAR award for achieving Quality Standards at HSBC.
Additional Information
QA & QC
As Head of Quality, I am responsible to Develop and execute a comprehensive quality assurance strategy aligned with the organization's goals and objectives and this includes defining the overall approach to software testing, test methodologies, and best practices. Lead the planning, design, and execution of testing activities for software projects. This involves defining test scope, test objectives, test deliverables, and test schedules. Ensure that testing is carried out effectively and efficiently to meet project timelines. Establish and maintain quality standards, processes, and procedures for software testing within the organization. Define guidelines for test case creation, test data management, defect tracking, and reporting. Ensure adherence to industry standards and best practices. Manage the QA team, including hiring, training, and performance management. Allocate resources effectively, considering skill sets, expertise, and workload distribution. Foster a positive and collaborative team culture that promotes continuous learning and improvement. Drive the adoption of test automation and appropriate testing tools to improve efficiency and effectiveness. Evaluate, select, and implement testing frameworks, tools, and technologies. Provide guidance on test automation strategies and oversee their implementation.
Risk Assessment and Mitigation: Identify and assess risks associated with software testing and quality assurance activities. Develop risk mitigation strategies and contingency plans. Monitor and address potential risks throughout the testing process.
Stakeholder Management: Collaborate with key stakeholders, including project managers, development teams, business analysts, and product owners, to ensure clear communication and alignment on quality objectives, project requirements, and timelines. Act as a point of contact for quality-related issues and provide regular status updates.
Continuous Improvement: Drive continuous improvement initiatives within the QA function. Analyze test results, defects, and testing processes to identify areas for enhancement. Implement process improvements, tools, and techniques to optimize testing efficiency and effectiveness.
Metrics and Reporting: Define and track quality metrics to assess the effectiveness of testing efforts and provide insights to stakeholders. Prepare and present comprehensive reports on test results, defects, and quality trends. Use data-driven analysis to identify patterns and make data-backed decisions.
Industry Knowledge and Best Practices: Stay updated with the latest trends, technologies, and best practices in software testing and quality assurance. Continuously enhance personal and team knowledge through training, certifications, and participation in industry events.
Software
Java
Oracle
Python
Seleniumwebdriver
Appium
API
JMeter
Javascript
Security Testing
Interests
Chess
Football
Timeline
Head of Quality
Amzur Technologies
11.2015 - Current
Senior Quality Assurance Lead
Yalamanchli Software Exports
08.2012 - 11.2015
Senior Technical Writer
Gaian Solutions
06.2010 - 07.2012
Senior Technical Writer
Mahathi Software
06.2007 - 06.2010
Software Test Engineer
HSBC
10.2006 - 05.2007
Senior Programmer Analyst
Surya Chandra Infotech
06.2003 - 09.2006
Programmer Analyst Trainee
Cambridge Systems Inc
05.2002 - 05.2003
Master of Commerce - Master of Commerce
Andhra University
07.1998 - 07.2000
P.G.D.C.A - Information Technology Project Management