Summary

Overview

Work History

Education

Skills

Certification

Quote

Hobbies

Timeline

Balvinder Saini

Senior Manager

Vadodara,GJ

Summary

Experienced Project/Delivery Manager with top-notch implementation and project management abilities. Highly organized, methodical and skilled at overseeing daily milestones across high-performance teams. Well-versed in project planning, execution & monitoring.

Overview

Certifications

years of post-secondary education

years of professional experience

Work History

Project Manager/Delivery Manager/Software Programmer

Tata Consultancy Services

Multiple locations, India & China

06.2006 - Current

Identified plans and resources required to meet project goals and objectives by setting realistic timelines and checkpoints.
Coordinated delivery of contracted solutions at program level and in full accordance with outlined cost, scheduling and quality terms.
Transitioned clients from sales processing to delivery team by effectively assigning roles and responsibilities and facilitating kick-off activities.
Coordinated among multiple external stakeholders to gain consensus on major project milestones and prioritization goals.
Monitored customer quality metrics and took proactive steps to implement resolutions and restore acceptable levels.
Drove operational improvements which resulted in savings and improved profit margins.
Created plans and communicated deadlines to ensure projects were completed on time.
Handled day-to-day running of Delivery operations, ensuring high levels of productivity and progression.
Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
Proved successful working within tight deadlines and fast-paced atmosphere.
Demonstrated respect, friendliness and willingness to help wherever needed.

Production Support

Strategic System Solutions

Hangzhou, China

06.2005 - 06.2006

Provided daily support with escalated ticket resolution and liaised with business and technical leads.
Used client provided software to document internal procedures and monitor daily reports.
Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.

Lecturer/Programmer

Private College

Multiple locations, India & China

06.2001 - 06.2003

Used variety of learning modalities and support materials to facilitate learning process and accentuate presentations, including visual, aural and social learning modalities.
Mentored undergraduate and graduate students in effective next-steps for education and career preparedness.
Supervised junior lecturers' course development and recommended refinements to enhance student learning.
Led engaging lectures with audience awareness in mind, allowing feedback to inform lecture facilitation.
Delivered lectures at appropriate pace and pronunciation for optimal audience comprehension by non-native English-speaking students.
Scheduled lab and study sessions for students to increase subject understanding.
Guided students in researching, structuring and presenting debate case.

Education

Bachelor of Science - Electronics

Narmada College Of Science & Technology

Bharuch, Gujarat

06.1995 - 06.1998

Master of Science - Masters in Computer Application

Bharati Vidyapeeth Institute Of Management

Kolhapur. Maharashtra

06.1998 - 06.2001