BALVINDER SINGH
Restaurant General Manager
DELHI
Summary
Energetic RGM with Around 7 years of experience offering quality food services. Team leader focused on coaching staff and solving problems involving kitchen efficiency, inventory and customer satisfaction.
A hospitality professional known for maintaining high standards and delivering results. Proven ability to enhance operational efficiency and drive customer satisfaction. Focused on team collaboration and adaptability to meet changing needs. Skilled in staff training, customer service, and financial management.
Overview
6
6
years of professional experience
2
2
Certifications
Work History
Restaurant General Manager
Burger King
08.2024 - Current
- Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
- Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.
- Maintained facility and grounds to present positive image.
- Purchased adequate quantities of food, beverages, equipment, and supplies.
- Always keep ready store for REV Audit.
- Maintain store delivery portal.
- Correctly calculated inventory Daily,Weekly and Monthly. And ordered appropriate supplies.
- Taking care of store P&L
- Boosted restaurant revenue by implementing innovative marketing strategies and promotions.
Assistant Restaurant Manager
KFC SAPHIRE FOOD LTD
02.2023 - 08.2024
- Implemented staff training programs to improve service quality and increase employee knowledge of food safety standards.
- Supervised all areas of restaurant to keep it clean and well-maintained.
- Oversaw inventory control practices, reducing waste and maintaining optimal stock levels.
- Monitored daily cash transactions, ensuring accuracy in all financial reporting processes.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Maintains Store IGCC & ORS
- Keep Ready Store For ROCC
AST. OUTLET MANAGER
HALDIRAM'S
05.2022 - 01.2023
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Assessed sales reports to identify and enhance sales performance, support inventory oversight, and capitalize on emerging trends.
- Supported professional development of team members and supervisors at all levels to place knowledgeable candidates in leadership roles.
STORE MANAGER
OLA FOOD PVT.LTD
04.2019 - 04.2022
- ..
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Completed point of sale opening and closing procedures.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Education
10 PASS -
CBSC BOARD
12 PASS - undefined
CBSC BOARD
Bachelor of Arts - Political Science
Delhi University
New Delhi, India 04.2001 -
Skills
Customer Service
Team Management
P&L Review
Retail/QSR Operations
Administration Skills
Complaint Handling
Microsoft Office
Operation Skills
Budget/Target
Certification
Certified Restaurant Trainer
Reason For Leaving
Looking for a better opportunity to work for my better future and career growth.
Disclaimer
I hereby declare that all the statements and information given by me in this application are true, correct and complete to the best of my knowledge and belief.
Personal Information
- Total Experience: 6 years
- Father's Name: Mr. Hawa Singh
- Date of Birth: 08/20/98
- Gender: Male
- Marital Status: Unmarried
Timeline
Restaurant General Manager
Burger King
08.2024 - Current
Assistant Restaurant Manager
KFC SAPHIRE FOOD LTD
02.2023 - 08.2024
AST. OUTLET MANAGER
HALDIRAM'S
05.2022 - 01.2023
STORE MANAGER
OLA FOOD PVT.LTD
04.2019 - 04.2022
Bachelor of Arts - Political Science
Delhi University
04.2001 -
12 PASS - undefined
CBSC BOARD
10 PASS -
CBSC BOARD