Summary
Overview
Work History
Education
Skills
LNGG
Timeline
Assets:
Disclaimer
Hobbies and Interests
Generic

Bandaru Krishna Chaitanya

Vijayawada

Summary

With my knowledge and skills, I will contribute towards the success of the organization and try to secure a challenging position and effectively contribute my skills as a Professional, possess competent Technical Skills to reach both Organizational and Professional goals.

Overview

9
9
years of professional experience

Work History

Service Delivery Consultant

Sutherland Global Services
07.2016 - 10.2017
  • Worked as Service Delivery Consultant handling product support queries from end users.

Associate Technical support

Tech Mahindra
11.2017 - 01.2019
  • Worked in Tech Mahindra as Associate Technical support resolving PSTN/ADSL related issues and product queries from clients.

Senior IT Analyst

HCL Technologies
01.2019 - 05.2022
  • Worked as Senior IT Analyst in HCL Technologies for 3 years.
  • Identified areas for improvement in existing infrastructure, recommending upgrades or modifications accordingly.
  • Established strong relationships with vendors and suppliers, negotiating favorable contracts that supported the organization''s strategic goals.

IT Analyst

Gainsight Software Private Limited
05.2022 - 07.2023
  • Provided expert support, troubleshooting complex technical problems for end-users in a timely manner.
  • Improved user experience, monitoring feedback and making necessary adjustments to software applications.
  • Troubleshot critical incidents involving network outages or security breaches, swiftly implementing remediation plans to minimize impact on operations.
  • Developed custom solutions for clients, tailoring technical specifications to meet unique needs.

Senior System Engineer

Jade Global Software Private Limited
07.2023 - Current
  • Currently working in Jade Global Software Private Limited as Senior System Engineer.
  • Collaborated with cross-functional teams to deliver innovative solutions for business needs.
  • Collaborated with clients to determine need and devise appropriate software and hardware solutions.
  • Conducted thorough audits of system architecture, identifying areas for improvement and implementing corrective actions.

Education

B.Tech - ELECTRICAL AND ELECTRONICS ENGINEERING

Gudlavalleru Engineering college
Gudlavalleru, Andhra Pradesh
01.2016

Intermediate - undefined

Narayana Junior college
01.2012

SSC - undefined

Noble English Medium school
01.2010

Skills

  • SaaS application administration support - L3/L4
  • Applications Onboarding , Offboarding & Migration
  • License compliance and user auditing
  • Secrets management - Lastpass & Cellar
  • Data retention management
  • Expertise in knowledge sharing and team development
  • Windows and MacOS support
  • Agile project organization
  • Third Party Risk Management & Inherent Risk Assessment
  • Ownership and performance tracking of applications

LNGG

English
Telugu
Hindi

Timeline

Senior System Engineer

Jade Global Software Private Limited
07.2023 - Current

IT Analyst

Gainsight Software Private Limited
05.2022 - 07.2023

Senior IT Analyst

HCL Technologies
01.2019 - 05.2022

Associate Technical support

Tech Mahindra
11.2017 - 01.2019

Service Delivery Consultant

Sutherland Global Services
07.2016 - 10.2017

Intermediate - undefined

Narayana Junior college

SSC - undefined

Noble English Medium school

B.Tech - ELECTRICAL AND ELECTRONICS ENGINEERING

Gudlavalleru Engineering college

Assets:

  • Highly motivated & enthusiastic to work in a team.
  • Adaptability & Interested to learn anything challenging.
  • Innovative thinking and dedicated hard work.

Disclaimer

I hereby declare that the above information mentioned by me is correct to the best of my knowledge and belief. Date: 2024-08-30 Place: Chennai Signature (Bandaru Krishna Chaitanya)

Hobbies and Interests

Playing Cricket., Reading Books , AI Prompting

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Bandaru Krishna Chaitanya