Bandi Raghavendra

Linux Administrator

• Creating and managing user attributes, and deleting users.
• Creating groups, modifying properties of groups, and adding and removing members from groups.
• Administering different RHEL Linux versions.
• Infrastructure OS health check remediation, and vulnerability management.
• Resolve different severity incidents and cases created in the ticketing tool ServiceNow for file system, CPU, memory usage, and services, etc.
• Creating a snapshot/backup of virtual hard disks in OCI/Azure before patching, HC, and vul remediations.
• Active participation in Technical Recovery Management Teams (TRM) bridge calls for critical incidents.
• Install and manage patches for Linux servers.
• Document processes and procedures followed in day-to-day operations, as well as new implementations.
• Coordinate with the team to take backup and restoration of data.

Windows Administrator.

• Configure and manage 2008, 2012, 2016, and 2019 Windows servers.
• Install and manage Microsoft Windows patches for all Windows servers using WSUS.
• Creation of snapshots through vCenter and in Azure environments.
• Managing alerts like File System, Drive, and CPU Utilization, access issues, etc.
• Set up user accounts, permissions, and defined network policies and procedures.
• Resolved complex technical problems with established service level agreements (SLAs).
• Increased system security and performance with proactive changes.
• Managed and maintained servers across multiple platforms, ensuring high availability and performance.
• Administered user accounts and managed access rights for users.
• Deployed operating system upgrades and security patches in accordance with knowledgeable support and quality services.
• Familiar with ticketing tools, like ServiceNow.
• Implemented security measures such as firewalls, antivirus programs etc.