Summary
Overview
Work History
Education
Skills
Timeline
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Baneet Kaur

Baneet Kaur

Training Coach
New Delhi

Summary

Results-driven Coach dedicated to building focused, high-achieving teams through goal-oriented training and mentorship. Skilled at recruiting reliable staff and assistants for unified team culture and purpose-driven squad support. Proponent of detailed finance and resource management to maintain positive perception of program and expand competitive opportunities. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

5
5
years of professional experience
3
3
years of post-secondary education

Work History

Training Coach

Wipro Limited
Gurgaon , India
02.2018 - Current
  • Scheduled and taught in class and online courses to increase learning opportunities.
  • Implemented new training courses after assessing corporate data and identifying employee weaknesses.
  • Performed continuous evaluations of content and plans to enhance delivery and improve effectiveness.
  • Prepared and presented supplementary learning material to support structured lessons.
  • Educated clients on proper use of products and systems.
  • Delivered instructional presentations on equipment use, focusing on efficiency and safety.
  • Tracked attendance and evaluated progress for assigned trainees.
  • Implemented diverse instructional methods, optimizing trainee engagement.
  • Monitored and reported trainee progress, introducing new learning tools to address individual needs.
  • Monitored participant workflow and behaviors throughout training process.
  • Developed individualized training plans to achieve staff readiness.
  • Developed effective training plans based on department needs and objectives.

Customer Service Representative

Wipro Limited
Gurgaon , Haryana
02.2018 - 01.2022
  • Responded to customer requests for products, services, and company information.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Education

Bachelor Of Arts - English Honours

Guru Harkrishan Public School
Vasant Vihar , New Delhi
04.2014 - 07.2017

Skills

    Team Training

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Timeline

Training Coach

Wipro Limited
02.2018 - Current

Customer Service Representative

Wipro Limited
02.2018 - 01.2022

Bachelor Of Arts - English Honours

Guru Harkrishan Public School
04.2014 - 07.2017

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Baneet Kaur Training Coach