Dynamic Regional Manager with a proven track record at Manappuram Finance Limited, excelling in operational management and risk mitigation. Recognized for achieving zero NPA and driving 100 Cr AUM growth. Skilled in strategic planning and team building, I enhance customer satisfaction while ensuring regulatory compliance and operational excellence.
In the role of Regional Manager at Manappuram Finance Limited, leadership and strategic oversight are paramount. Responsible for managing operations across multiple states, a focus is placed on driving business growth while ensuring customer satisfaction. This involves leveraging strong communication skills to foster collaboration among teams and stakeholders. Additionally, a commitment to operational excellence is evident through the implementation of effective risk management practices and adherence to regulatory compliance.
* Achieved recognition for best performance in the Performance
Management System (PMS) in 2014.
Secured the Best Attrition Award in HR for the period 2015-16.
* Successfully identified and resolved fraudulent activities, enhancing operational integrity.
* Maintained a zero NPA award region-wise, demonstrating effective risk management.
Fast-tracked growth to reach 100 Cr AUM as a Regional Manager, currently holding over 130 Cr in the home loan sector.
As Regional Head Audit, the focus was on ensuring compliance and enhancing operational efficiency. This role involved conducting meticulous audits and assessments of various processes, identifying areas for improvement, and implementing corrective actions. The dedication to accuracy and thoroughness was critical in maintaining the integrity of financial practices within the organization.
* Led comprehensive audits that resulted in significant process improvements and compliance adherence.
* Collaborated with cross-functional teams to ensure alignment with organizational policies.
* Developed audit reports that provided actionable insights to senior management, driving strategic decisions.
In the capacity of Supporting Officer-HR, responsibilities included assisting in various human resource functions, contributing to a positive work environment. This role encompassed supporting recruitment processes, employee engagement initiatives, and performance management systems. A proactive approach was taken to foster a culture of collaboration and continuous improvement.
Assisted in streamlining recruitment processes, leading to improved candidate selection.
Facilitated employee engagement initiatives that enhanced workplace morale.