Bani Mitra
Risk ,Compliance , Program Governance ,Internal Audit And Third Party Risk Governance Professional.
Kolkata
Summary
"Seasoned Governance, Risk Management, and Internal Audit Leader with proven expertise in ISO 9001 and ISO 27001 compliance governance, cybersecurity assurance, and vendor risk management. Skilled in driving strategic audit programs, regulatory compliance, enterprise risk frameworks, and governance automation. Seeking a senior leadership role to contribute to operational resilience, audit excellence, and risk mitigation initiatives for enterprise organizations, particularly in the BFSI sector."
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
25
25
years of professional experience
4
4
Certifications
3
3
Languages
Work History
Corporate Securities – Vendor Governance Lead
Tata Consultancy Services Limited
01.2024 - Current
- Developed an end-to-end security framework for vendor selection, incorporating pre-selection assessments, security questionnaires, and capability evaluations.
- Evaluated vendors’ existing security controls, infrastructure maturity, and adherence to regulatory and compliance standards.
- Mapped vendor security posture against application security and compliance requirements.
- Conducted user story reviews and led collaborative workshops for vendor risk mitigation.
- Strengthened third-party governance, minimizing supply chain risks and enhancing cyber resilience.
Corporate Governance, Risk Management, and Internal Audit Governance Lead
Tata Consultancy Services Limited
12.2014 - 12.2023
- Led Internal Audit programs covering ISO 9001, ISO 27001 surveillance audits, and cybersecurity certifications.
- Conducted contractual reviews, internal audits, risk and threat modelling, and regulatory gap analysis.
- Developed governance dashboards, audit frameworks, and strategic risk mitigation plans.
- Implemented Agile Audit practices, reducing audit cycle times and improving operational efficiency.
Delivery Excellence Facilitator – Kolkata Region
Tata Consultancy Services Limited
03.2010 - 11.2014
- Led Delivery Excellence and Risk Management initiatives ensuring alignment with contractual requirements and compliance mandates.
- Championed Six Sigma Black Belt projects and drove continuous quality improvements.
- Audited project performance to validate compliance and suggested strategic improvement initiatives.
Unit Head – Citifinancial Collections and Recovery
e-Serve International Ltd
05.2003 - 09.2009
- Led a 50+ member team handling collections and recovery for Citifinancial and GCL portfolios.
- Built strong vendor governance models and optimized recovery strategies.
- Achieved significant improvements in portfolio recovery rates through data-driven tracking and team restructuring.
Officer – Priority Banking Services
Citibank N.A. (a division of Citigroup Inc.) – Citiphones Priority Banking Unit
07.2001 - 04.2003
- Handled high-value customer servicing, cross-selling banking products to Priority customers.
- Earned multiple awards for exceeding sales and service targets.
- Strengthened Citibank’s premium banking customer relationships.
Education
Bcom Graduate -
Calcutta University
01.1997
Skills
Corporate governance expertise
Accomplishments
- Documented and resolved critical compliance gaps across vendor processes leading to improved audit readiness and zero major non-conformities.
- Collaborated with team of 6 to develop a robust Third-Party Risk Governance Framework.
- Supervised and mentored a team of 8 auditors and coordinators,ensuring quality reviews and timely risk reporting.
- Resolved thigh-risk control weakness through internal audits ,stakeholder reviews and corrective action plans.
- Achieved higher stakeholder satisfaction by effectively helping with cross-functional coordination,reporting and issue resolution.
Certification
ISO 9001
Timeline
Gen AI
11-2025
Corporate Securities – Vendor Governance Lead
Tata Consultancy Services Limited
01.2024 - Current
ISO 27001
04-2020
Cyber Security
08-2017
Corporate Governance, Risk Management, and Internal Audit Governance Lead
Tata Consultancy Services Limited
12.2014 - 12.2023
ISO 9001
03-2012
Delivery Excellence Facilitator – Kolkata Region
Tata Consultancy Services Limited
03.2010 - 11.2014
Unit Head – Citifinancial Collections and Recovery
e-Serve International Ltd
05.2003 - 09.2009
Officer – Priority Banking Services
Citibank N.A. (a division of Citigroup Inc.) – Citiphones Priority Banking Unit
07.2001 - 04.2003
Bcom Graduate -
Calcutta University