Banibrata Karmakar
Operations-Associate
Kolkata
Summary
Reliable, top-notch associate with outstanding back office and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Experienced Associate driven to optimize processes and streamline operations for team efficiency. Decisive leader with an analytical and flexible approach to solving problems.
Overview
3
3
years of professional experience
Work History
Process Associate
Sun Knowledge Private Limited
Kolkata
2021.08 - 2024.02
- Met month-end reporting objectives and deadlines.
- Gained knowledge regarding US healthcare which includes various things like HCPCS Codes, ICD codes,CPT Codes and regarding DME items.
- Identified modifications to processes and procedures that would promote better efficiency.
- Participated in special projects to increase productivity and make meaningful impact on company.
- Performed quality assurance checks on other teammates and account actions to assess compliance with state and federal regulations.
- Took initiatives to increase success rates of certain different projects.
- Conducted and gave training and applied change management to achieve desired outcomes.
- Managed process projections for the team to maintain better records.
- Got Star performer of the month for working in enormous projects for the company
Process Associate
Wipro Ltd
Kolkata
2021.02 - 2021.07
- Identified customer needs and wants to enhance customer experiences and boost sales.
- Provided product price information to customers.
- Greeted customers and offered assistance for increased customer satisfaction.
- Managed customer relations through communication and helpful interactions.
- Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations.
Education
12th (H.S) - Computer Science
Techno India Group Academia
Survey Park Bachelor Of Computer Applications - Computer Networking
Techno India University
Salt Lake, Sector V 2001.04 -
Skills
Calculations and analysis
Hard Skills
M.S Office
- MS Excel
- MS PowerPoint
- MS Word
Declaration
I hereby, declare that the information given by me in the Application is true, complete and correct to the best of my knowledge and belief and that nothing has been concealed or distorted.
Thank You,
Banibrata Karmakar
Date: -
Place: - Kolkata
Timeline
Process Associate
Sun Knowledge Private Limited
2021.08 - 2024.02
Process Associate
Wipro Ltd
2021.02 - 2021.07
Bachelor Of Computer Applications - Computer Networking
Techno India University
2001.04 -
12th (H.S) - Computer Science
Techno India Group Academia
Similar Profiles
Abhishek MishraAbhishek Mishra
Sales Executive at Sun And Sun Cold And Trade Private LimitedSales Executive at Sun And Sun Cold And Trade Private Limited
Parth SawantParth Sawant
Revenue Cycle Representative at Inventurus Knowledge Solutions Private LimitedRevenue Cycle Representative at Inventurus Knowledge Solutions Private Limited
Omkar TamboliOmkar Tamboli
Revenue Cycle Representative at Inventurus Knowledge Solution Private LimitedRevenue Cycle Representative at Inventurus Knowledge Solution Private Limited