Experienced Associate driven to optimize processes and streamline operations for team efficiency. Decisive leader with an analytical and flexible approach to solving problems.
Overview
5
5
years of professional experience
Work History
Kpc Technovision
AR Analyst
Kolkata
07.2024 - Current
Completed day-to-day duties accurately and efficiently.
Managed and resolved high dollar claims with efficiency and accuracy
Always abiding the HIPPA laws and maintaining the company norms and policies
Learned about DOF-R DENIALS in claim following split claims accompanied with IPA and its guidelines.
Monthly achieving target with hitting incentives.
Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Worked effectively in team environments to make the workplace more productive.
Process Associate
Sun Knowledge Private Limited
Kolkata
08.2021 - 02.2024
Met month-end reporting objectives and deadlines.
Gained knowledge regarding US healthcare which includes various things like HCPCS Codes, ICD codes,CPT Codes and regarding DME items.
Identified modifications to processes and procedures that would promote better efficiency.
Participated in special projects to increase productivity and make meaningful impact on company.
Performed quality assurance checks on other teammates and account actions to assess compliance with state and federal regulations.
Took initiatives to increase success rates of certain different projects.
Conducted and gave training and applied change management to achieve desired outcomes.
Managed process projections for the team to maintain better records.
Got Star performer of the month for working in enormous projects for the company
Process Associate
Wipro Ltd
Kolkata
02.2021 - 07.2021
Identified customer needs and wants to enhance customer experiences and boost sales.
Provided product price information to customers.
Greeted customers and offered assistance for increased customer satisfaction.
Managed customer relations through communication and helpful interactions.
Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations.
Education
12th (H.S) - Computer Science
Techno India Group Academia
Survey Park
Bachelor Of Computer Applications - Computer Networking
Techno India University
Salt Lake, Sector V
Skills
Calculations and analysis
Claims management
Regulatory compliance
Team collaboration
Incentive achievement
Accomplishments
Achieved Star performer. by completing work with accuracy and efficiency.
Having knowledge of medical billing and coding of around 2.5 years.
Making excel reports for the team to handle day to day client presentations.
Declaration
I hereby, declare that the information given by me in the Application is true, complete and correct to the best of my knowledge and belief and that nothing has been concealed or distorted.
Thank You,
Banibrata Karmakar
Date: -
Place: - Kolkata
Personal Information
Title: Operations-Associate
Hard Skills
M.S Office
MS Excel
MS PowerPoint
MS Word
Languages
English
First Language
Bengali
Beginner
A1
Hindi
Beginner
A1
Timeline
Kpc Technovision
AR Analyst
07.2024 - Current
Process Associate
Sun Knowledge Private Limited
08.2021 - 02.2024
Process Associate
Wipro Ltd
02.2021 - 07.2021
12th (H.S) - Computer Science
Techno India Group Academia
Bachelor Of Computer Applications - Computer Networking