Banmeet Singh
Chandigarh
Summary
Dynamic leader with a proven track record in operations management, strategic execution and business development. Accomplished at driving client acquisition and retention through exceptional relationship management and communication skills. Expertise in optimizing operational processes, project management, and stakeholder collaboration. Demonstrated ability to deliver revenue growth, improve efficiency, and implement data-driven strategies for sustained business success. Recognized for analytical thinking, leadership, and commitment to achieving organizational objectives.
Overview
8
8
years of professional experience
Work History
Project Manager Operations
CRG Solutions
Pan India
02.2022 - Current
- Business Operations Management: Directing diverse operations, including support and managed services, aligning strategies with business objectives to enhance efficiency.
- Client Relationship Building: Fostering client loyalty through proactive engagement, issue resolution, and retention strategies, ensuring sustainable partnerships.
- Strategic Project Execution: Streamlining onboarding and resource allocation, leveraging skill-based assignments to optimize project delivery timelines.
- Administrative Oversight: Ensuring compliance and operational excellence through meticulous documentation, reporting, and process improvement initiatives.
- Stakeholder Collaboration: Acting as a key liaison between clients and internal teams, driving clear communication and delivering tailored, value-driven solutions.
- Intern training: Trained interns on advanced Excel functions and data analysis techniques, enhancing their proficiency in spreadsheet management, data visualization, and reporting, thereby improving overall team efficiency.
Sr. Business Development Associate
Planet spark
Pan India
10.2021 - 02.2022
- Accountable for the implementation of all sales Pan India
- Identify, coordinate and participate in client relationship-building activities and meetings
- Designed training modules tailored to client-specific use cases, enhancing user adoption and satisfaction.
Business Development Associate
Experge
Mohali
08.2021 - 02.2022
- Designed and standardized templates for bid applications, streamlining the proposal process for app development projects.
- Prepared detailed and persuasive bid proposals to secure new app development contracts.
Business Development Associate
Byjus
North India
08.2019 - 08.2020
- Accountable for implementing and driving sales programs across Punjab, Haryana, and Himachal Pradesh.
- Developed and sustained strong client relationships by identifying business needs and delivering customized solutions
- Demonstrated strong analytical skills in identifying market opportunities, driving revenue growth and client acquisition.
Business Development and Management
Pickji
01.2018 - 01.2019
- Spearheaded revenue growth by networking with established clients, identifying additional business prospects, and collaborating with key stakeholders like Flipkart and Bluedart.
- Analyzed cost structures for hiring and onboarding, implementing workflow optimizations and cost reduction strategies, while successfully transitioning from an outsourced to an internal product development team.
Order Device Management Associate
Zomato
10.2016 - 03.2017
- Handling customer queries regarding products prices and availability
- Managing issues concerning clients and deliver agents
Education
B.tech - EEE
GGSIPU
01.2017
Skills
- Project Management
- Client Retention and Relationship Management
- Resource Allocation and Team Leadership
- Operational Streamlining and Process Improvement
- Onboarding and Training Coordination
- Administrative Oversight and Compliance
- Strategic Planning and Execution
- Stakeholder Communication
- Business Development and Growth Strategies
- Analytical Thinking and Problem-Solving
- Good hands on BI tools: Tableau
- Fair knowledge of SQL
- Microsoft office
Hobbies and Interests
- Guitar
- Writing
- Photography
Accomplishments
- Was awarded the Accountable star performer Award (March 2024)
- Recommended for Indian Army from SSB ALLAHABAD, All India Rank: 6th, 02/01/21
- Won BOB (Battle of Bands, IP University), 01/01/16
- Was part of various MUNs (Model United Nations).
- Member of coordinating committee of the college.
Timeline
Project Manager Operations
CRG Solutions
02.2022 - Current
Sr. Business Development Associate
Planet spark
10.2021 - 02.2022
Business Development Associate
Experge
08.2021 - 02.2022
Business Development Associate
Byjus
08.2019 - 08.2020
Business Development and Management
Pickji
01.2018 - 01.2019
Order Device Management Associate
Zomato
10.2016 - 03.2017
B.tech - EEE
GGSIPU
Similar Profiles
Ramanathan SomasundaramRamanathan Somasundaram
Head - Solution Engineering (Data & BI Systems) at CRG Solutions Pvt. Ltd.Head - Solution Engineering (Data & BI Systems) at CRG Solutions Pvt. Ltd.
Himanshu SethiHimanshu Sethi
Business Head at CRG Solutions Pvt LtdBusiness Head at CRG Solutions Pvt Ltd
Diego Lopez GutierrezDiego Lopez Gutierrez
Pipe-fitter Foreman at CRG InternationalPipe-fitter Foreman at CRG International