Banoja Kumari Satapathy
Ganjam
Summary
To be the best in my field and contribute significantly in the progress of the organization by being a part of its strategic planning and implementation process. Take up a challenging career in an innovative and visionary organization, which provides opportunities for personal & professional learning and growth.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Content Creator
Pragatishila Classes
03.2024 - Current
- Applied current editing and photography tools to tell great stories.
- Boosted brand engagement by creating compelling social media posts and campaigns.
- Strengthened content through proofreading and editing.
- Cultivated a loyal following on social media platforms through consistent posting schedules and authentic community engagement strategies.
- Improved community interaction on social media platforms, responding to comments and messages, fostering loyal and active community.
Customer Service Officer
ICICI Bank
03.2013 - 11.2013
- Enhanced customer satisfaction by efficiently addressing and resolving their inquiries and concerns.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Maintained a high level of product knowledge to effectively assist customers with accurate information and recommendations.
Education
MA -
IGNOU
01.2021
+3 Sc - undefined
IGNOU
01.2018
+2Sc -
Army Public School
06-2006
10th -
Range School
06-2004
Skills
- Dedicated work ethic
- Positive thinking, Self motivated
- Willingness to learn new things
- Strong interpersonal skills
- Postgraduate diploma in computer applications
- Professional content writing
- Freelancing
- Certificate in English
- NIIT postgraduate diploma in business operations
Personal Particulars
ORIYA, ENGLISH, HINDI
Certification
CONTENT CREATION BY ECT
Timeline
Content Creator
Pragatishila Classes
03.2024 - Current
Customer Service Officer
ICICI Bank
03.2013 - 11.2013
+3 Sc - undefined
IGNOU
MA -
IGNOU
+2Sc -
Army Public School
10th -
Range School
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