Banuchandar Metku

• Working with Apple Authorized Service Provider as Senior Accountant.
• Working on GoFrugal TruePOS Billing software.
• Working on Apple GSX website for invoices verification, credit notes and debit notes and checking parts ordered.
• Billing of Sales invoices and Purchase invoices and journal entries relating to payments received from customers in the form of cash, card and UPI transactions in system.
• Mailing of Quotations, Sales orders and invoices send to customers.
• Preparing of Tax invoices, Vouchers & Utility Payments.
• Updated general ledger with latest entries.
• Reconciled balance sheets and streamlined best practices for balance sheet processes.
• Handled month-end and year-end end finances by managing and reporting fixed assets and other data.
• Prepared monthly journal entries and reconciliations.
• Enter posting of purchase, sales, payment, receipt collection & journal voucher.
• Taking care of cash and petty cash transactions.
• Day to day cash & bank transactions.
• MIS and Daily Sales Report preparation.
• Preparing outstanding list of Debtor & making Payment follow-up and weekly outstanding report send to HO management team.
• Bank, Debtors & Creditors Reconciliation.
• Reconciliation of Bank Statement at the end of month.
• Stock audit on monthly basis and submit audit report to HO management team

• Greet customers entering into establishments.

• Interact with customers and provide all details about the products.

• Enter all the data in the system pertaining to customers and the products.

• Safe keeping of cash and cash verification.

• Co-ordination with Accounting and Commercial team.

• Responsible for Front – Desk Cashiering.

• Preparing Cash book.

• Preparing various Vouchers.

• Keeping all the records of Assets, Income and Expenditure.

• Greet customers entering into the branch.
• Interact with customers and provide all details about the gold loan schemes and others.
• Provided primary customer support to internal and external customers.
• Working with company’s software for Gold loan, checking of gold prices and appraising of gold to know whether real or fake by doing acid test.
• Manual checking of gold ornaments to determine whether fake or low carat gold.
• Cross selling of products like Apollo Munich Health Insurance, FDs & Debentures.
• Booking of Swarnavarsham-Gold Jewellery on installment basis.
• Maintain coordination with Audit department when it takes place in the branch.
• Manual cash handling transactions as a cashier and maintain cash book regularly.
• Preparation of BRS at the end of every month and do Year-end closing operations.

• Working as customer service representative inbound and back office operations. (Godrej Home Appliances and Electronics)
• Greet customers over the phone calls.
• Handling customers inbound calls and resolve or record the complaints, suggestions in the system.
• Handing Godrej Authorized Dealers inbound calls and record their complaints, suggestions in the system.
• Provide full and correct details of new launched products, their prices, features and offers etc. to customers and dealers.
• Maintain and record the customer complaints, services on regular basis and mails forward to the respective location wise Godrej Authorizes Service Centres.