Bapuram Kistappa
Hyderabad
Summary
In view of the above information in myself, I request you to be kind enough to give an opportunity to serve your esteemed organization in the capacity mentioned above for which act of kindness, I shall be very thankful and very grateful for you.
Resourceful professional in financial services, known for high productivity and efficient task completion. Specialized in risk assessment, regulatory compliance, and customer service. Excel using communication, problem-solving, and adaptability skills to achieve goals and meet client needs.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2011
2011
years of post-secondary education
10
10
years of professional experience
Work History
Commercial Banking Group - Relationship Manager
AXISBANK LTD
Hyderabad
02.2025 - Current
- Managed client relationships to understand and meet their banking needs.
- Developed customized banking solutions for diverse customer requirements.
- Managed a portfolio of existing client relationships by monitoring account activity, resolving discrepancies, and evaluating risk exposures.
- Identified cross-selling opportunities within existing accounts while also prospecting for new business opportunities.
- Analyzed financial statements to assess creditworthiness of business clients.
- Facilitated regular meetings with clients to review account performance and services.
- Developed and implemented commercial banking strategies to increase profitability and customer satisfaction.
- Performed detailed analysis on complex transactions involving derivative instruments such as swaps, options, forwards.
- Provided training and support to junior relationship managers on best practices.
- Assisted in the preparation of presentations for senior management on key banking initiatives including product launches, pricing models, regulatory changes.
- Listened carefully to customer complaints and swiftly resolved issues by taking appropriate action.
- Met with applicants to obtain information for loan applications and answered questions about processes.
CURRENT ACCOUNT RELATIONSHIP MANAGER
HDFC BANK LTD
Hyderabad
04.2022 - 01.2025
- Managed client relationships to ensure satisfaction and retention.
- Developed and maintained relationships with key accounts to ensure customer satisfaction.
- Managed portfolio of client accounts, ensuring high levels of satisfaction and loyalty.
- Facilitated regular client meetings to discuss account performance and opportunities.
- Coordinated with cross-functional teams to deliver tailored banking solutions.
- Analyzed client needs to recommend appropriate financial products and services.
- Created reports on account activities, sales performance, and other metrics.
- Achieved client loyalty through quality, productivity, service and proactive management.
- Resolved client inquiries promptly, maintaining high service standards.
- Resolved customer complaints in a timely manner.
- Collaborated with compliance teams to ensure adherence to banking regulations.
- Provided training and support to junior team members on best practices.
- Monitored performance metrics to ensure compliance with standards.
Sr. Sales Officer
IDFC Bank
11.2020 - 04.2022
- Generated new leads and facilitated cross-product sales (LI, HI & MF)
- Managed CASA values to optimize client acquisition process
- Ensured KYC compliance to uphold bank integrity
Sr. Business Development Manager
INDUSIND Bank
04.2019 - 11.2020
- Oversaw management of current accounts at the bank to enhance bank value
- Assisted clients with financial product selection Assisted clients with selecting savings accounts and cross-selling financial products like Mutual Funds, Life Insurance
- Processed applications for home loans and property loans Managed home loan and loan against property applications
Relationship Officer (Assets)
Karur Vysya Bank
Hyderabad
11.2018 - 03.2019
Sr. Sales Executive
Quess Corp Limited
07.2016 - 10.2018
Education
MBA -
SVITS
MAHABOOB NAGAR 06.2009 - 10.2011
Bachelor of Science -
SURYA LAXMI DEGREE COLLEGE
Narayanapet 06.2004 - 04.2008
Intermediate
GOVT JR COLLEGE
06.2001 - 04.2004
ZPHS
Damargidda Skills
- TallyERP9
- Cross-selling strategies
- Portfolio management
- Customer service excellence
- Effective communication
- Team leadership
- Problem solving
- Time management
- Presentation skills
- Cross-selling products
- Microsoft office
- Active listening and learning
Accomplishments
- One among the top Five Meritorious Candidates in college
- Won medals and awards for being active in various activities during school and college
Timeline
Commercial Banking Group - Relationship Manager
AXISBANK LTD
02.2025 - Current
CURRENT ACCOUNT RELATIONSHIP MANAGER
HDFC BANK LTD
04.2022 - 01.2025
Sr. Sales Officer
IDFC Bank
11.2020 - 04.2022
Sr. Business Development Manager
INDUSIND Bank
04.2019 - 11.2020
Relationship Officer (Assets)
Karur Vysya Bank
11.2018 - 03.2019
Sr. Sales Executive
Quess Corp Limited
07.2016 - 10.2018
MBA -
SVITS
06.2009 - 10.2011
Bachelor of Science -
SURYA LAXMI DEGREE COLLEGE
06.2004 - 04.2008
Intermediate
GOVT JR COLLEGE
06.2001 - 04.2004
ZPHS
Languages
In view of the above information in myself, I request you to be kind enough to give an opportunity to serve your esteemed organization in the capacity mentioned above for which act of kindness, I shall be very thankful and very grateful for you.
Personal Information
In view of the above information in myself, I request you to be kind enough to give an opportunity to serve your esteemed organization in the capacity mentioned above for which act of kindness, I shall be very thankful and very grateful for you.
Disclaimer
In view of the above information in myself, I request you to be kind enough to give an opportunity to serve your esteemed organization in the capacity mentioned above for which act of kindness, I shall be very thankful and very grateful for you.
Languages
- English
- Telugu
- Hindi
- Kannada
Personal Information
In view of the above information in myself, I request you to be kind enough to give an opportunity to serve your esteemed organization in the capacity mentioned above for which act of kindness, I shall be very thankful and very grateful for you.