Barbara Kleinhoff
Fishers
Summary
Experienced with managing regional operations and enhancing team performance. Utilizes strategic planning to drive sales growth and streamline processes. Track record of effective relationship management and operational efficiency.
Overview
23
23
years of professional experience
Work History
Territory Supervisor
Hallmark
01.2024 - Current
- Supervise a team of six retail merchandisers ensuring well maintained departments, timely execution of everyday and seasonal programs in big box stores and drug stores. Document and manage performance with manager feedback and input. Handle retailer concerns, retail execution issues, and merchandiser performance issues by working with store management, retail merchandiser and territory manager.
- Prepare, direct and follow-up on minor installations with involve resetting product, building fixtures and merchandising product. Lead or participate in major installations at Walmart, CVS and Dollar Tree remodels.
Retail Merchandiser, Installation Team Member
Hallmark
09.2020 - 01.2024
- Handled all aspects of product merchandising within my assigned territory. Serviced Walmart, CVS, Dollar Tree, Walgreens, Giant Eagle, Staples and USPS. Used a hand-held mobile device to replenish and track inventory of Hallmark products.
- Part of an installation team that worked on activities including, but not limited to, building Hallmark fixtures, moving card departments, installing fixtures and product in new accounts.
Owner/Manager
No Regrets Stationery and Gift Boutique
05.2002 - 10.2018
- Managed the daily operations of stores located in multiple geographical areas, performed office and employee management duties. Recruited and hired sales staff, created marketing strategy, handled bookkeeping, and payroll functions.
- Focused on enabling customers to achieve their goals by presenting value-added solutions, providing options, and demonstrating superior product knowledge. Worked with customers to decide on event-appropriate invitations, helped with the planning of social, industry and political events.
Education
Bachelor of Arts - Management
Southern Methodist University
Skills
- Marketing Strategy
- Sales Staff
- Payroll
- Operations
- Bookkeeping
- Merchandising
- Retail Merchandiser
- Inventory
- Retail Marketing
- Retail
- Business Management
- Marketing
- Sales Management
- Product Sales
- Business Development
- Buyer
- Buying/Procurement
- Data Entry
- Operations Management
- Sales Analysis
- Mentoring
- Team Player
- Maintenance
- Dedicated
- Detail Oriented
- Enthusiastic
- Loyal
- Ability to make an impact
- Goal Completion
- Growth Opportunities
Timeline
Territory Supervisor
Hallmark
01.2024 - Current
Retail Merchandiser, Installation Team Member
Hallmark
09.2020 - 01.2024
Owner/Manager
No Regrets Stationery and Gift Boutique
05.2002 - 10.2018
Bachelor of Arts - Management
Southern Methodist University
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