Hi, I’m
BARNALI MAL
Summary
Dynamic HR and Sales professional with a proven track record at Lenstax Solutions Private Limited, boosting employee retention by 85% and excelling in client account management. Expert in payroll administration and fostering team excellence. Skilled in strategy development and key account management, I thrive on creating impactful employee relations and driving business growth. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Versatile Senior Account Executive offering experience in account development, documentation and business development. Expert at driving sales and building relationships. Dedicated to exceeding quotas and expectations. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
years of professional experience
1
Certification
Work History
Lenstax Solutions Private LimitedBardhaman
HR Executive And Senior Account Executive
08.2021 - Current
Job overview
- Stimulated employee engagement, loyalty, and commitment to values and culture of company, resulting in 85% retention rate increase.
- Streamlined HR processes by implementing efficient workflows and reducing paperwork.
- Managed complex employee relations issues, conducting investigations and resolving conflicts fairly and efficiently.
- Managed employee recognition programs, celebrating individual and team accomplishments to encourage continued excellence in performance.
- Facilitated open communication channels between employees and management to promote a positive workplace culture.
- Increased account retention by building strong relationships with clients and addressing their needs promptly.
- Negotiated contracts that maximized profit margins while maintaining competitive pricing for clients.
- Consistently met or exceeded monthly sales quotas through diligent prospecting efforts and effective closing techniques.
Alliance Foundation For Humanity And Education Bardhaman
Center In-Charge
12.2019 - 07.2021
Job overview
- Managed trainee intake and outflow
- Handled center operations and administrative tasks
Education
Burdwan Railway Balika Vidhyapith (High School)Bardhaman, India
Secondary Education from 10th
2012
BURDWAN SADHUMOTI BALIKA SIKSHA SADAN (HIGH)Bardhaman, India
Higher Secondary from 12 Th
2014
MUC Women's CollegeBardhaman, India
Bachelor of Arts from Arts Honours
2017
Burdwan UniversityBardhaman, India
Master of Arts from M.A. In Sanskrit
2019
Skills
- Payroll Administration
- Background Checks
- HR policies and procedures
- Strategy Development
- Job Analysis
- Recruitment and selection
- Lead Generation
- Account Management
- Business Development
- Key Account Management
- Team Supervision
- Staffing
- Staff hiring
- Data Analysis
- Compliance Monitoring
- Training Coordination
- Sales management
Languages
Bengali
Bilingual or Proficient (C2)
Hindi
Upper intermediate (B2)
English
Intermediate (B1)
Certification
- Certified - Cashier, Alliance Foundation For Humanity And Education - Six Months Certified Course.
- Certified - Diploma In Computer Application - One Year Certified Course.
- Certified - Beautician Course Under PBSSD - One Year Certified Course.
Additional Information
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Problem-solving and decision-making skills
Timeline
HR Executive And Senior Account Executive
Lenstax Solutions Private Limited
08.2021 - Current
Center In-Charge
Alliance Foundation For Humanity And Education
12.2019 - 07.2021
Burdwan Railway Balika Vidhyapith (High School)
Secondary Education from 10th
BURDWAN SADHUMOTI BALIKA SIKSHA SADAN (HIGH)
Higher Secondary from 12 Th
MUC Women's College
Bachelor of Arts from Arts Honours
Burdwan University
Master of Arts from M.A. In Sanskrit