I am currently a Senior Account Manager in the Global Family & Private Investment Offices practice; a specialized unit of The Northern Trust Company which addresses the complex financial requirements of U.S. and international families who utilize multiple money manager investment programs and have complex investment, reporting and planning needs. In this position, I am part of a team of Account Managers who support family offices to deliver and oversee a broad range of investment advisory, investment management, custody, banking, fiduciary and tax services.
Prior to my current role, I had roles at Northern Trust as an Investment Account Manager, a Fiduciary Tax Analyst, an Assistant Trust Relationship Manager and a Client Service Rep in Banking.
Sales Associate
Frito Lay
Oak Forest, IL
01.2006 - 07.2012
Negotiated sales agreements and terms with potential and existing clients
Developed account relationships and promoted sales through special displays and promotional material
Responsible for meeting sales goals and maintaining product inventory
Responded to special requests, and resolved problems directly and through appropriate channels
Senior Compliance Officer
Bank of America
Chicago, IL
11.2004 - 07.2005
Conducted internal transaction reviews to ensure transactions consistently reflected operating compliance with the policies and procedures of the Private Bank in accordance with applicable laws and regulations
Met with business teams to review findings of transaction reviews, resolve open issues and establish follow up procedures
Prepared reports and summarized all results, key risks, emerging risks, compliance violations, resolution activities, and significant business initiatives to senior management
Responsible for communicating and training all associates of the Private Bank on new and updated policies and procedures
Fiduciary Trust Associate - Officer
J.P. Morgan Private Bank
Chicago, IL
01.1999 - 09.2004
Administered trusts and estates of high net worth clients (> $25 million) comprising over a billion dollars in total assets
Led special fee recapture project resulting in 12% increase in trust revenue
Interpreted applicable law and legal documentation in order to establish account records, including payment, distribution and fee schedules
Evaluated, recommended and submitted to Trust and Investment Committee for approval, client requests for discretionary distributions and loans
Coordinated with tax department and counsel on income, gift, estate and generation skipping tax issues
Reviewed and updated client portfolios to ensure asset allocation is in line with client’s stated investment objectives including the processing of security trades to raise funds and rebalance client portfolios
Monitored work performed by various Private Banking operational groups to ensure the smooth operation of J.P. Morgan’s trust and estate accounts
Provided fiduciary assistants with training on fiduciary policies, procedures and systems increasing confidence and productivity
Worked with Special Assets, including closely held corporations, oil and gas interests and valuable collectibles
Fiduciary Account Representative (Served as interim Manager for one year)
Personal Trust Associate
The Northern Trust Company
Chicago, IL
09.1994 - 01.1999
Supported Division Manager in the administration and the development of personal trust client relationships, total approximate portfolio value, $100 million
Prepared and participated in client review meetings with Division Manager to promote team effort
Reviewed and updated client portfolios to ensure asset allocation was in line with client’s stated investment objectives including the processing of security trades to raise funds and rebalance client portfolios
Fiduciary Tax Analyst
Collected and analyzed financial data to complete tax forms for trust accounts while complying with all tax laws and reporting requirements
Supervised the processing and filing of all Individual Retirement Accounts (over 1,000 accounts)
Communicated with bank partners on all aspects of the client’s tax situation
Education
Bachelor of Science - Finance
University of Illinois
Champaign, Illinois
Skills
Customer service driven professional with over twenty years of experience in wealth management
Able to work in a fast paced environment under minimal supervision
Strong interpersonal, communication (written and oral), analytical and organizational skills