Barsa Maharana
Cuttack
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Associate
Enclam Lounge domestic departure RGI
Hyderabad
07.2023 - Current
- Trained new associates on store operations, policies, and procedures.
- Handled incoming calls from customers regarding orders or other inquiries.
- Helped customers locate items within the store using the inventory system.
- Processed payments using point-of-sale systems.
- Assisted customers with selecting items and answering questions about products.
- Greeted customers to determine wants or needs.
- Built relationships with customers by providing friendly customer service.
Student Relationship Executive
T.I.M.E Institute
Bhubaneswar
04.2022 - 09.2024
- Maintained up-to-date records of customer interactions and transactions.
- Researched and identified potential new customers, then contacted them to promote products or services.
- Facilitated communication between customers and internal teams through phone calls or emails when needed.
Education
Bachelor of Arts - Education
Utkal University
Bhubaneswar08-2022
Associate of Arts -
Sri Jayadev H S School of Edu & Tech
Bhubaneswar06-2019
High School Diploma -
Municipal High School, Laxmisagar
Bhubaneswar04-2017
Skills
- Strong Work Ethic
- Process Documentation
- Adaptability and Flexibility
- Active Listening
- Attention to Detail
- Team building
- Organizational Skills
- Self Motivation
- Multitasking
- Time management abilities
- Relationship Building
- Problem-solving abilities
Certification
- I have completed a course of studies and passed an examination in Reservations and ticketing with AMADEUS.
- I have cleared my assessment for the role of front office associate and get certificate form National Skills Qualifications framework Level -4. which comes under National Skill Developing Corporation (N.S.D.C). and SKILL INDIA.
- I have completed the course of cutting and tailoring model 1 which is conducted by JSS Bhubaneswar, Odisha. and its also comes under the SKILL iNDIA.
- I have a certificate for Self Defense Training Programme for college Students under sate Youth policy .
- i compliteade my computer traning with 79. 2% with Grate A.
Languages
Odia
First Language
Hindi
Advanced (C1)
C1
English
Intermediate (B1)
B1
Timeline
Associate
Enclam Lounge domestic departure RGI
07.2023 - Current
Student Relationship Executive
T.I.M.E Institute
04.2022 - 09.2024
Bachelor of Arts - Education
Utkal University
Associate of Arts -
Sri Jayadev H S School of Edu & Tech
High School Diploma -
Municipal High School, Laxmisagar
- I have completed a course of studies and passed an examination in Reservations and ticketing with AMADEUS.
- I have cleared my assessment for the role of front office associate and get certificate form National Skills Qualifications framework Level -4. which comes under National Skill Developing Corporation (N.S.D.C). and SKILL INDIA.
- I have completed the course of cutting and tailoring model 1 which is conducted by JSS Bhubaneswar, Odisha. and its also comes under the SKILL iNDIA.
- I have a certificate for Self Defense Training Programme for college Students under sate Youth policy .
- i compliteade my computer traning with 79. 2% with Grate A.
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