Barsa Maharana

Associate,

Enclam Lounge Domestic Departure RGIA , Hyderabad,

• Managed front desk operations, ensuring efficient check-in and check-out processes for guests.
• Trained new associates on store operations, enhancing team knowledge and performance.
• Processed payments using point-of-sale systems.  Assisted customers with selecting items and answering questions about products.
• Resolved customer problems and complaints.
• Handled cash transactions and maintained sales and payments records accurately.

• Updated records of student interaction and transactions to ensure accurate tracking and support .
• Researched and identified potential new customers, then contacted them to promote products or services.
• Coordinated communication between customers and internal teams via phone calls and emails to enhance service delivery.

• Relevant Coursework and Training Programs: awareness about cleanliness and hygiene in rural areas program.
• attending teaching programs in rural areas. as par results 50+ children's had free education facility.
• skilled in conceptualizing themes, designing event spaces, and creating budgets.