Summary
Overview
Work History
Education
Skills
Timeline
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Basant Joshi

IT officer
Nainital

Summary

Experienced IT officer with strong teamwork, leadership, and communication skills. Proven track record in managing large-scale projects and handling daily operational requests for over 6+ years. Possesses exceptional technical expertise to consistently meet project deadlines.

Overview

8
8
years of professional experience

Work History

IT Officer

The Nainital Bank Pvt Ltd
02.2023 - Current

Role & Responsibilities

  • Assist system administrator in all assigned tasks.
  • AD user management and review.
  • Improved data governance practices, ensuring compliance with regulatory standards and internal policies.
  • Vendor user management and review.
  • Server user management and review.
  • PAM user management and review.
  • Reduced downtime by proactively identifying and resolving potential issues through thorough system monitoring.
  • Improved security measures by conducting vulnerability assessments and applying necessary patches.
  • Provided exceptional IT support for staff members, resulting in increased productivity.
  • Managed onboarding and offboarding of employees.
  • Security Best Practices.
  • Monitoring of infra to maintain zero disruption 24*7
  • Window and Linux Server Patching.
  • Endpoint patching
  • Assist in VAPT of Infra and closure of open observation.
  • Respond SOC Alerts related to Infra.
  • Managed user access rights to maintain high level of information security while ensuring appropriate levels of accessibility for authorized personnel.
  • Antivirus management for Servers and Endpoints.
  • End Point Security
  • SSL certificate Management.
  • Coordinate with infra vendor.
  • Optimized hardware utilization, conducting detailed assessments and reallocating resources for better performance.
  • Review of vendor infra reports.
  • Secured sensitive data from unauthorized access, meticulously managing user permissions and access controls.
  • Bank DNS management
  • Server and its OS Inventory Management.
  • Coordinate with vendor and bank application team to conduct the DR drill with the other
    stakeholders.
  • Assist branches for AD and AV related issues.
  • Maintained 24/7 availability for critical system support issues ensuring minimal disruption to day-to-day operations.
  • Collaborated with other departments to help meet IT needs and properly integrate and secure systems.

Associate Consultant

EY
6 2021 - 02.2023

Client Name - Credit Suisse

1: Project Name - Region-reorg Implementation

Role & Responsibilities

  • Data Analysis
  • Hyperion Planning & FDMEE developer.
  • Perform ETL operations.
  • Handling different financial data cubes.
  • Implementing new feature in Planning ,Forecasting,Actual & budgeting related application .
  • Debugging in application.
  • Generated reports detailing findings and recommendations
  • Migration activities DEV to SIT and SIT to Production.
  • Enhanced interfaces to promote better functionality for users.
  • Production Support for Financial application.
  • Discovered root causes of problems and identified appropriate solutions.
  • Queried databases for information needed for report processing.

2 : Project name - IT Automation

Role & Responsibilities

  • Update and maintain Payment related Bot as per client requirement.
  • RPA(Robotic Process Automation) upgradation.
  • Debugging.

Analyst

Globallogic India Pvt Limited
03.2017 - 06.2021

1: Endpoint Support:

Role & Responsibilities –

  • Active Directory management.
  • PAM Management.
  • Anti virus support
  • Network support
  • Server managment

2:Project Name: Google shopping

  • Role & Responsibilities –
  • Collecting and interpreting data.
  • Analyses data with help of python and its libraries .
  • Analyzed program data to provide input for key decision making and strategic planning.
  • Reviewed performance benchmarks and established metrics for future tracking.
  • Gathered, organized and input information into database.
  • Identifying patterns and trends in data.
  • Filtering data as per project requirement.
  • Streamlined data collection methods to improve speed and accuracy of analysis
  • Validated results and performed quality assurance to assess accuracy of data.
  • Process Reporting.
  • Reduced errors in data entry, instituting rigorous quality control checks
  • Increased efficiency by streamlining data analysis processes and implementing automation tools
  • Process Dashboard creation.


3: Project Name : Competitive Intelligence

Problem Statement : Build a model which can collect the all market related news of our Business competitor.

Solution:

we build a model for our marketing team ,with the help of this model our marketing was able to collect the all the recent news related of our business competitor within a one sheet in the form of summery. We widely used regular expression and web scraping for this model. We scrapped data from 15-20 websites. This Model mostly focused on Date ,Place and important agreement.

following are the details of the Project-

Problem type: Classification

Data Type: Text data

Technique used: NLP

Programming Language : Python

library used: Beautiful Soup, Selenium,Requests,Scrapy,Gensim,NLTK

Database: MongoDB

Deployment : AWS

Education

Master of Computer Applications -

Graphic Era Hill University
Bhimtal Uttrakhand
07.2012 - 2015.08

Skills

IT Asset Management

PAM

Active directory management

Technical Troubleshooting

Python

Hyperion Planning

Data Analysis

FDMEE

Machine learning

User Management

Agile Methodology

Oracle SQL

Timeline

IT Officer

The Nainital Bank Pvt Ltd
02.2023 - Current

Analyst

Globallogic India Pvt Limited
03.2017 - 06.2021

Master of Computer Applications -

Graphic Era Hill University
07.2012 - 2015.08

Associate Consultant

EY
6 2021 - 02.2023
Basant JoshiIT officer