Basanta Maharana
Mumbai
Summary
Experienced Food Services Manager adept in all aspects of managing food and beverage service. Skilled in effectively directing staff and overseeing operations to ensure optimal productivity and high levels of customer satisfaction. Strengths lie in menu development, staff supervision, and fostering strong relationships with clients to ensure satisfaction. Demonstrated success in enhancing operational efficiency while maintaining the highest standards of food quality and presentation.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Assistant Location Manager
Apex National Catering
Abudhabi
05.2023 - 06.2024
- Assisted Location Manager in setting up new locations for business operations.
- Identified and evaluated existing and prospective sites for potential business opportunities.
- Developed strategies to maximize customer satisfaction and grow the business by increasing sales volume.
- Monitored daily activities at locations, including employee performance and customer service.
- Oversaw staff training programs to ensure employees had the necessary skillset to perform their duties efficiently.
- Maintained records of all transactions related to the location's operations.
- Ensured compliance with local regulations regarding health and safety requirements.
- Supervised activities of workers engaged in receiving, storing and shipping products or materials.
- Monitored product import or export processes to verify compliance with regulatory or legal requirements.
- Implemented cost-saving measures that resulted in increased profitability across multiple locations.
Unit In charge
ADNH Compass
Dubai
09.2017 - 11.2022
- Ensuring that health and safety regulations are strictly observed, recorded and archived
- Ensure that employees comply with health and food safety standards
- On the daily basis follow up all pending matters, inquiries, materials, requests from the relative departments
- Taking care of following customer's inquiries and who might they need to contact
- Responsible for planning unique and satisfying menus that meet and exceed client expectations
- Managed month-of and day-of coordination for various events including corporate events
- Served as a coordinator at events, ensuring place settings were correct and all vendors delivered on time
- Provided clients with a list of vendors to choose from based on their vision
- Training, supervising and motivating permanent and temporary staff
- Organizing staff rotas.
Catering Supervisor
Tamimi Caterings Global
Riyadh
05.2015 - 05.2016
- Documented all concerns and incidents and reported them to a senior supervisor and manager
- Served as a direct assistant to Production Supervisor, supporting all aspects of production and office management
- Worked to ensure the maintenance of restaurant sanitation and compliance with all safety regulations
- Helped to train waitstaff and kitchen staff on proper restaurant procedures.
Store Associate
Amande Patisserie
Bangalore
06.2013 - 04.2015
- Worked to ensure the maintenance of restaurant sanitation and compliance with all safety regulations.
Education
MBA - Marketing
Dr.C.V.Raman University
Bhubaneshwar09.2018
Bachelor of Commerce -
Dr.C.V.Raman University
Bhubaneshwar06.2015
Intermediate of Commerce -
Council of HSE Odisha
Odisha03.2007
High School Certificate -
BSE Odisha
Balasore, Odisha02.2005
Skills
- Good computer skills
- Leadership Skills
- Ability to Multitask
- Effective Time Management
- Event Planning
- Customer Service Skills
- Ability to Work Under Pressure
- Food presentation
- Menu Planning
- Event planning proficiency
- Staff Supervision
- Inventory Management
- Food Safety
- Food and beverage sales
- Budgeting understanding
Personal Information
- Nationality: Indian
- DOB: 06/08/1990
- Passport Number: AA482497
- Passport Date Of Issue: 09/09/2024
- Passport Expiry Date: 08/09/2034
Extracurricular Activities
Member of Cricket Club, ADNH Compass, Dubai, UAE, Dubai, 01/01/17, 03/01/21 .
Volunteer in College Blood donation Camp, 02/01/06, 01/01/07
Languages
Odiya
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Bengali
Advanced (C1)
C1
Certification
- Highfield Level 4 International Award in Managing Food Safety for Catering in july 2023. Certificate number: FS7382011.
- Completed Person in Charge PIC level 3 Food Safety Training according to the approved scheme of the Food Control Department Dubai Municipality, from Highfield International in February 2021. Certificate Number- FS3383030.
- Diploma in Food safety , from Alison in May2020. Credential ID- 1250-15882103.
- Food Safety and Hygiene in the Catering Industry, from Alison in April 2020. Credential ID- 1363-15882103.
Timeline
Assistant Location Manager
Apex National Catering
05.2023 - 06.2024
Unit In charge
ADNH Compass
09.2017 - 11.2022
Catering Supervisor
Tamimi Caterings Global
05.2015 - 05.2016
Store Associate
Amande Patisserie
06.2013 - 04.2015
- Highfield Level 4 International Award in Managing Food Safety for Catering in july 2023. Certificate number: FS7382011.
- Completed Person in Charge PIC level 3 Food Safety Training according to the approved scheme of the Food Control Department Dubai Municipality, from Highfield International in February 2021. Certificate Number- FS3383030.
- Diploma in Food safety , from Alison in May2020. Credential ID- 1250-15882103.
- Food Safety and Hygiene in the Catering Industry, from Alison in April 2020. Credential ID- 1363-15882103.
MBA - Marketing
Dr.C.V.Raman University
Bachelor of Commerce -
Dr.C.V.Raman University
Intermediate of Commerce -
Council of HSE Odisha
High School Certificate -
BSE Odisha
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