BASAVANAGOWDA S P
Haveri
Summary
Dynamic Technical Coordinator with a proven track record at Zilla Panchayat Haveri, excelling in project management and team leadership. Spearheaded process improvements that enhanced operational efficiency and fostered collaboration. Adept at technology implementation and effective communication, driving successful outcomes in community projects while mentoring junior staff for continuous growth.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Technical Coordinator
Zilla Panchayat Haveri
Rattihalli Taluk Haveri Dist
11.2020 - Current
- Coordinated technical support for community projects, ensuring efficient communication among stakeholders.
- Assisted in the implementation of software solutions to streamline operational processes.
- Developed training materials and conducted workshops for staff on new technologies and tools.
- Monitored project timelines and deliverables, adapting plans as necessary for optimal execution.
- Collaborated with cross-functional teams to identify process improvements and enhance service delivery.
- Analyzed data reports to provide insights for decision-making and strategic planning initiatives.
- Mentored junior staff in project management best practices, fostering a culture of continuous improvement.
- Handled escalated calls for technical support to back up team members.
- Maintained detailed documentation on all technical procedures, providing a valuable resource for team members seeking guidance or clarification on specific tasks or processes.
- Established troubleshooting strategies to help team members deal swiftly with common problems.
- Established strong relationships with vendors and suppliers, negotiating favorable terms for equipment purchases and support services.
- Coordinated software updates to minimize disruptions while maximizing benefits gained from new features or bug fixes.
- Improved success of technical team in handling support requirements by enhancing workflows and optimizing SOPs.
- Provided one-on-one coaching to team members struggling with complex technical concepts or tasks, fostering a supportive and collaborative work environment.
- Managed technical resources for optimal performance, ensuring timely completion of tasks across various teams.
- Monitored and tracked project progress to support timely completion.
- Created and implemented contingency plans to address potential risks.
- Resolved staff conflicts and identified potential areas of improvement.
Technical Assistant Engineer
Zilla Panchayat Chikmagalur
Chickmagaluru
04.2016 - 01.2019
- Provided technical guidance and support to team members.
- Prepared technical presentations and other materials for advisory meetings.
- Implemented process improvements to enhance workflow efficiency within the office.
- Designed and implemented engineering solutions for community infrastructure projects.
- Collaborated with cross-functional teams to ensure project alignment and execution.
- Conducted site assessments to evaluate project feasibility and compliance with regulations.
- Developed technical documentation and specifications for engineering designs.
Education
Bachelor of Engineering - Civil Engineering
University BDT College of Engineering
Davangere05.2014
Skills
Disaster recovery
Network management
Customer support
Application support
Project team coordination
Team leadership
Effective communication
Decision-making
Team building
Self motivation
Technology implementation
Project management
Project planning
Certification
CAAD drawing and Computer basics
Additional Information
I can speak Kannada Hindi and English effectively
Timeline
Technical Coordinator
Zilla Panchayat Haveri
11.2020 - Current
Technical Assistant Engineer
Zilla Panchayat Chikmagalur
04.2016 - 01.2019
Bachelor of Engineering - Civil Engineering
University BDT College of Engineering