Basavaraj B
MIS & Sales Strategy
Bangalore,Karnataka
Summary
Resourceful manager with over 10 years of experience in various industries, including 6+ years in core real estate. Proven track record of coordinating and monitoring operations across multiple departments. Effective leader, mentor, and problem-solver dedicated to streamlining operations and promoting organizational efficiency. Committed to maintaining standards in process and reporting requirements.
Overview
12
12
years of professional experience
2
2
years of post-secondary education
Work History
Manager- Sales Operations
Century Real Estate
Bangalore
2022.01 - Current
- Tracking channel - engagement, effectiveness, brokerage and conversions.
- Tracking individual per person productivity of RMs across verticals (CP, Sales, Pre-Sales).
- Monitoring ABP Target Vs Achievement across verticals.
- Preparing Monthly, Quarterly, Half Yearly & Annual Sales reports to facilitate management decisions.
- Performance report of projects, SMs and RMs with detailed analysis to facilitate incentives and other management decisions.
- Operation Process - Supervised process transition of bookings from sales to CRM post verification such as KYC, Payments, SFDC Blocking, and Necessary Approvals.
- SPOC for all Sales & CP process requirements.
- Incentive Calculation for all sales verticals (CP, Sales, Pre-Sales).
- CP Invoicing - Managing CP payouts & invoices to Finance team and coordinating with management for all necessary approvals.
- Coordinating timely payouts from internal and external stakeholders (Sales, CP,Referral, Resale).
- INVESTAY Realty Services- Managing Investay MIS / Leads/ SV's.
- Created process for the new vertical and streamlined the same through Trackers & Automations to ensure real-time updates to facilitate management decisions.
- Monitoring preparation of BD tax invoice to ensure ease of collections (services fee).
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
Assistant Manager
Shriram Properties Ltd
Bangalore
2018.12 - 2022.01
- Created and streamlined CRM processes by using Google sheets and integrating data with SalesForce.
- MIS SPOC for all regions: Preparing Weekly and Monthly GTN reports.
- Preparing & Publishing Daily, Monthly Collection reports for projects across regions (Bangalore, Chennai and Kolkata).
- Weekly reconciliation with finance for total bookings and collections.
- Preparing Target vs Achievement reports based on pending application.
- Preparing Quarterly incentive reports and other AD-HOC reports for the management’s decision making.
- Preparing Agreements & Annexure for all JD projects.
- Customer On-boarding (COB) : Maintaining updated trackers like Daily Collection Tracker, Master Tracker, Current Pending Cases, GTN Tracker, Application Movement Tracker, and Source Conflict Tracker.
- Mapping payments from customers and updating collections by coordinating with respective Relationship Managers.
- Developed strong working relationships with staff, fostering a positive work environment.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Data Analyst
Brickwork Ratings India Pvt Ltd
Bangalore
2017.09 - 2018.11
- Preparing Daily Reports, Weekly Reports & Monthly Sales Report.
- Monitoring Quarterly, Half Yearly and Yearly Performance of the team and facilitating Incentive Reports for the BD team.
MIS Officer
Myntra Designers
Bangalore
2016.10 - 2017.08
- Campaign Management Banner performance daily report
- Clicks Dashboard, Visibility Report, Currency Usage, Error Tracker.
- Developed comprehensive reports for management, enhancing decision-making capabilities.
Senior Executive
Teamlease Services Pvt Ltd
Bangalore
2014.10 - 2016.09
- Preparing HR MIS Reports for various stakeholders.
- Collating and coordinating for Audit compliances.
- Point of contact for all Pay roll Audit and Compliance Process.
Executive
Wyzmindz Solutions Pvt Ltd
Bangalore
2013.03 - 2014.09
- Established long-term client relationships through consistent delivery of quality products and services.
- Customer support for all product and process queries.
- Preparing Team performance report.
Education
B.Com -
Mahatma Gandhi University
Bangalore 2014.06 - 2016.03
Skills
MS Office
SalesForce
SQL & Power BI
Team Management
Operations Management
Time Management
Languages
English
Advanced (C1)
Kannada
Bilingual or Proficient (C2)
Telugu
Advanced (C1)
Hindi
Upper intermediate (B2)
Tamil
Upper intermediate (B2)
Accomplishments
- Rewarded Spot and excellence award for the best performance @ Teamlease.
- Awarded Top Performer for H1 19-20 for 100% quality of work.
- Awarded Top Performer for 2 consecutive years FY18-19 and FY19-20 @ Shriram Properties.
- Won the Back End Hero award for FY23-24 @ Century Real Estate.
- Been awarded the performer badge for Q1 FY-24-25 @ Century Real Estate.
Interests
Trekking and biking.
Advanced certifications in AI tools
Certifications in VFX and animation
Timeline
Manager- Sales Operations
Century Real Estate
2022.01 - Current
Assistant Manager
Shriram Properties Ltd
2018.12 - 2022.01
Data Analyst
Brickwork Ratings India Pvt Ltd
2017.09 - 2018.11
MIS Officer
Myntra Designers
2016.10 - 2017.08
Senior Executive
Teamlease Services Pvt Ltd
2014.10 - 2016.09
B.Com -
Mahatma Gandhi University
2014.06 - 2016.03
Executive
Wyzmindz Solutions Pvt Ltd
2013.03 - 2014.09
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