Desktop Support Engineer providing quality and professional installation, configuration and support of desktop and laptop computers, personal and network printers and applications. Strong knowledge of TCP and IP and Windows 10, and Active Directory.
Overview
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Certification
Work History
Desktop Support Engineer
Accenture
Bengaluru
03.2024 - 05.2024
Installed new or upgraded hardware and software and coordinated installation and follow-up with user to achieve customer satisfaction.
Configured hardware, devices, and software to set up work stations for employees.
Enhanced system performance by troubleshooting and resolving software, hardware, and network issues.
Worked on Hardware Lenova warranty laptops for case log