BASHEER AHAMED S
SALES/ADMINISTRATION MANAGER
No: 10/34, Aanaikatti Maidhanam, Beemanagar, Trichy,Tamilnadu
Summary
Qualified Sales/Operational/Administration Manager with solid background in managing administrative operations and improving office efficiency. Known for implementing streamlined processes and fostering positive relationships with staff and stakeholders. Demonstrated leadership and organizational skills in overseeing diverse teams and projects.
Overview
18
18
years of professional experience
2006
2006
years of post-secondary education
2
2
Languages
Work History
Sales & Administration Head
Pragyaa Communications
01.2017 - Current
- Joined as Head of Sales & Administration in Nov'21.
- Managing around 50 employees.
- Managing all the branches within Tamil Nadu.
- Data Crunching towards Sales Analysis.
- Driving process improvements and quality methods across the operational processes.
- Daily basis review on positive and negative moves of the previous day.
- Setting clear goals, Monitoring, Coaching, Developing the team according to the respective situation with strategies.
- Expertise in Excel and Tally.
- Regularly reviewing team performance.
- Successive Planning.
- Overall Recruitment, Human Resource, etc. on the other hand.
- Streamlined office operations by implementing efficient administrative processes and procedures.
- Ensured smooth communication flow within the organization through effective coordination of meetings, conferences, and events.
- Increased employee productivity by developing and implementing effective performance management systems.
Senior Area Sales Manager - Tamil Nadu
OPPO Mobiles India Private Limited
09.2014 - 11.2016
- Joined as Showroom Manager in Sep 2014.
- Promoted as Assistant Area Sales Manager, Area Sales Manager and again as Senior Area Sales Manager within Jan 2015 for Tamil Nadu.
- Monitoring all departments like sales, branding, activities, logistics, training etc.
- Stock and Sales Analysis.
- Planning towards Profitability.
- Regular monitoring each showroom stock, sales and profitability.
- Won Best Sales Award for Tamil Nadu around PAN India level.
- Increased regional sales by developing and implementing strategic sales plans tailored to the local market.
- Implemented data-driven decision-making processes to identify sales trends and optimize performance.
Assistant Manager
First source Solutions Private Limited
02.2007 - 04.2014
- Joined as a Customer Service Executive in Feb'2007.
- Promoted as Team Executive in Jun'2007.
- Promoted as Process Leader in May'2009.
- Promoted as Assistant Manager in Mar'2011.
- Handled around 500 to 750 executives with 20 Team leaders.
- Driving process improvements and quality methods across the operational processes.
- Daily basis review on positive and negative moves of the previous day.
- Setting clear goals, Monitoring, Coaching, Developing the team according to the respective situation with strategies.
- Ensuring high employee satisfaction and promoting higher dedication towards customer orientation.
- Successive Planning.
- Won Best Assistant Manager Award consecutively for two years.
- Won Six Sigma Project Award regarding Cordiant (Up Selling thru Caller tune).
- Won Platinum Team leader Award (Captain of the Quarter) for 3 times.
- Won Best Team Leader Award (Torch Bearer/Trail Blazer) 8 times for 100 % attendance of my teams.
- Won Attrition Award for around 15 months.
- Star Certified.
- Trained with Yellow Belt/7QC tools/Train to Retain/Train the Trainer modules.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Education
Bachelor of Computer Science & Engineering -
Anna University
HSC (ACADEMIC) - undefined
R.C Higher Secondary School
SSLC - undefined
Shakespeare Matriculation School
Skills
MS Office - Word
Disclaimer
I hereby declare that all the details above furnished are true to the best of my knowledge and belief.
Personal Information
- Father's Name: Shahul Hameed A
- Date of Birth: 03/22/84
- Nationality: Indian
- Marital Status: Married
Cricket, Chess, Carrom
Love to spend the leisure time in playing and watching Cricket, Chess, Carom
Timeline
Sales & Administration Head
Pragyaa Communications
01.2017 - Current
Senior Area Sales Manager - Tamil Nadu
OPPO Mobiles India Private Limited
09.2014 - 11.2016
Assistant Manager
First source Solutions Private Limited
02.2007 - 04.2014
HSC (ACADEMIC) - undefined
R.C Higher Secondary School
SSLC - undefined
Shakespeare Matriculation School
Bachelor of Computer Science & Engineering -
Anna University
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