MS Office
Basil Doss
Student
Mumbai,MH
Summary
Organized and efficient intern supporting executives in operations,recruitment and business analysis. Proven abilities to manage complex functions demanding honed multi-tasking skills. Detail-oriented management student with superb people-skills and operations experience. Business-savvy with excellent decision-making skills. Reliable Intern studying seeking an opportunity to expand skills and gain valuable real-world experience.
Overview
3
3
Languages
2
2
Certificates
4
4
years of post-secondary education
1
1
year of professional experience
Work History
Events - Intern
Allrounder Cup
Mumbai, Maharashtra
08.2021 - Current
- Supported planning, communications and scheduling of online competitions which saw an audience if 500+ children per day.
- Managed feedbacks regarding the event while also assigning them to the concerned department to solve the issue and respond in a given Turn Around Time.
- Organized brainstorming sessions between cross-functional teams to develop strategy and creative ideas for future events.
- Built and strengthened relationships across functional leadership areas to keep development of the competitions and operational plans interconnected and effective.
- Defined strategic goals and worked with teams, departments, technology and processes to align systems to targets.
- Created and managed knowledge base to offer staff immediate informational access to services from the department.
Customer Experience Intern
Furtados School of Music
Mumbai, Maharashtra
05.2021 - 08.2021
- Corresponded with online customers to address questions or complaints about products, policies or shipping methods.
- Responded to customer issues and resolved complaints by leveraging expert knowledge.
- Carried out day-day-day duties accurately and efficiently.
- Supervised exams for 70+ students, followed up with their assessments for the term.
- Managed and carried out a bi weekly event which overlooked an audience of 10+ per event.
- Developed and maintained courteous and effective working relationships.
Executive Assistant - Intern
JM Consilium
Mumbai, Maharashtra
08.2020 - 02.2021
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Processed travel expenses and reimbursements for executive team.
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
- Developed recruiting strategies to identify qualified candidates, utilizing specialized tools.
- Reduced cost of site by 15% by implementing new payment methods as well as a updated method to evaluate the amount of work completed.
Education
Bachelors of Commerce (Financial Markets) -
Vidyalankar School of Information Technology
Mumbai 06.2019 - Current
Senior Secondary High School - Science
SIES College of Arts, Commerce And Science
Mumbai 06.2016 - 02.2018
Skills
MS Office
Accomplishments
- Prepared and distributed pay for staff and vendors of 20 direct reports.
- Supervised and recruited team of 12 staff members.
- Assisted and managed 3 different sites along with their expenses simultaneously.
- Collaborated with team of 15 in the development of a new type of competition.
- Used Microsoft Excel and Google sheets to develop inventory tracking spreadsheets.
Software
Google Sheets
Google Forms
Adobe Photoshop
Google Slides
Acrobat
Additional Information
- Part of 2 acapella groups: OIC and ABC
- Defending champions of a group singing competition for the past 4 years.
- Winner of BTCYF Inter-Church football tournament 2020 and 2021.
- Managed and planned a group singing competition with over 25+ singing groups from in and around the city.
- Completed certification in Initial grade for keyboard and 1st grade for drums for Trinity College of London.
Certification
Human Resource Management
Timeline
Events - Intern
Allrounder Cup
08.2021 - Current
Customer Experience Intern
Furtados School of Music
05.2021 - 08.2021
Executive Assistant - Intern
JM Consilium
08.2020 - 02.2021
Bachelors of Commerce (Financial Markets) -
Vidyalankar School of Information Technology
06.2019 - Current
Senior Secondary High School - Science
SIES College of Arts, Commerce And Science
06.2016 - 02.2018
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