Basil Mannaparambil George
Kothamangalam
Summary
Dynamic sales manager with a proven track record at Maharaja Gold & Diamonds, excelling in staff management and strategic planning. Leveraged excellent communication skills to enhance customer satisfaction and drive a 20% increase in sales performance. Committed to fostering team growth and achieving ambitious goals through innovative solutions and effective decision-making.
Overview
10
10
years of professional experience
3
3
Certifications
Work History
Manager
Maharaja Gold & Diamonds
Thripunithura
11.2024 - Current
- Led sales team in developing strategic plans for market expansion.
- Managed client relationships to enhance customer satisfaction and loyalty.
- Evaluated sales performance metrics to optimize team productivity and effectiveness.
- Managed daily operations of sales department, including supervision of staff members.
- Created and presented monthly reports to management on sales performance.
- Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
- Supported sales team members to drive growth and development.
- Used change methodologies to increase sales and led projects for increased productivity.
Show Room Incharge
Malabar Gold & Diamonds
FUJAIRAH
01.2023 - 09.2024
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Assisted with customer requests and answered questions to improve satisfaction.
- Identified needs of customers promptly and efficiently.
- Completed routine maintenance and repair.
Sales Executive
Joy Alukkas
DUBAI
04.2016 - 11.2022
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Attended monthly sales meetings and quarterly sales trainings.
- Evaluated costs against expected market price points and set structures to achieve profit targets.
- Created and implemented successful sales campaigns to drive leads and increase sales.
- Developed, maintained and utilized diverse client base.
Education
Bachelor of Commerce - Taxation
Mar Elias College
Kottapady, Kothamangalam03.2015
Plus Two -
Mar Basil Higher Secondary School
Kothamangalam03.2012
SSLC -
Mar Basil Higher Secondary School
Kothamangalam03.2010
Skills
- Excellent Communication
- Staff Management
- Sales Expertise
- Decision-Making
- Goals and Performance
Accomplishments
- Well sales man with many goggle reviews in Joyalukkas Thiruvalla.
- Supervised team of 10 staff members.
- Resolved product issue through consumer testing.
Additional Information
Have manual UAE License., Learned Tally ERP 9 and also Microsoft Word., Specialised in data entry.
Languages
- English
- Tamil
- Hindi
- Malayalam, Bilingual or Proficient (C2)
- English, Advanced (C1)
- Tamil, Advanced (C1)
- Hindi, Upper intermediate (B2)
Languages
English
Advanced (C1)
C1
Hindi
Advanced (C1)
C1
Tamil
Advanced (C1)
C1
Malayalam
Native
Native
Certification
Have Manual UAE License
Timeline
Manager
Maharaja Gold & Diamonds
11.2024 - Current
Show Room Incharge
Malabar Gold & Diamonds
01.2023 - 09.2024
Sales Executive
Joy Alukkas
04.2016 - 11.2022
Bachelor of Commerce - Taxation
Mar Elias College
Plus Two -
Mar Basil Higher Secondary School
SSLC -
Mar Basil Higher Secondary School