Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Languages
Timeline
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BASIL SIMON PHILIPOSE

Thane

Summary

Seasoned HRBP with a proven track record at Teleperformance Global services, I oversee end-to-end HR operations for multiple client accounts supporting a workforce of approximately 800 employees, managing employee relations, grievance handling, HR queries, and payroll-related concerns while ensuring compliance with internal policies and statutory requirements. My role involves close collaboration with client stakeholders and senior leadership to enhance operational processes and workplace effectiveness. I design and implement talent development initiatives, drive employee engagement and culture-building programs, and coordinate recognition and rewards initiatives to motivate high performance. Additionally, I facilitate leadership interaction sessions, conduct skip-level meetings and focused group discussions to capture employee feedback, and contribute to organizational development through continuous process improvement and strong stakeholder management.

Overview

4
4
years of professional experience
2025
2025
years of post-secondary education
1
1
Certification

Work History

Senior Human Resources Business Partner

Tele performance global services
Mumbai
09.2025 - Current
  • Oversee HR operations for three major Teleperformance client accounts.
  • Support approximately 800 employees across three operational processes.
  • Manage employee grievances, HR queries, and payroll‑related concerns.
  • Collaborate with client stakeholders and senior leadership to improve operational processes.
  • Develop and implement talent development initiatives for employees.
  • Organise engagement activities and programs to improve morale and workplace culture.
  • Conduct skip‑level meetings and focused group discussions with employees.
  • Coordinate monthly recognition and rewards (R&R) programs.
  • Facilitate leadership interaction sessions between directors and operational teams.
  • Ensure HR compliance with internal policies and statutory requirements.

Human Resources executive

DHL Supply Chain
Mumbai
10.2024 - 09.2025
  • Managing a workforce of 350 associates across multiple sites, ensuring operational efficiency and compliance
  • Overseeing payroll processes, ensuring accuracy and timely disbursements
  • Ensuring adherence to labor laws and company policies
  • Managing end-to-end interview coordination and talent acquisition activities
  • Addressing and resolving employee grievances effectively
  • Handling relationships with five key clients, ensuring fulfillment of HR-related needs
  • Managing DHL staff overtime (OT) and optimizing workforce allocation

Talent Acquisition Intern

Capgemini Technology Services India Ltd.
Airoli
03.2024 - 10.2024
  • Conducting high-volume candidate follow-ups and background verification.
  • Scheduling interviews and coordinating with hiring managers.
  • Managing offer release processes and salary negotiations.
  • Ensuring seamless communication between candidates and HR teams.

Human Resource Intern

Traya Health Pvt Ltd.
Mumbai
10.2023 - 12.2023
  • Led end-to-end recruitment operations, including sourcing and interviewing.
  • Organized employee engagement and training initiatives.
  • Managed HR functions for a newly established branch.

Human Resource Intern

Midday Infomedia Pvt Ltd.
Mumbai
04.2022 - 05.2022
  • Conducted recruitment, payroll administration, and employee retention strategies.
  • Managed remote hiring and onboarding processes.
  • Handled employee database management and event coordination.

Education

Bachelor of Management Studies - Human Resources

Pillai College of Arts, Commerce, and Science
Panvel

Skills

  • Talent Acquisition and Payroll Management
  • Compliance and Grievance Handling
  • HR Operations and Strategy
  • MS Office and HRMS Proficiency
  • Negotiation and Communication
  • Time Management and Collaboration

Affiliations

  • State-Level Badminton Player, preparing for the National Level.
  • Passionate about sports, including badminton, cricket, and football.

Certification

  • Certified with the Edge Certificate from Capgemini (Mumbai) for excellence in HR practices and talent acquisition.
  • Certified in Human Psychology, enhancing HR strategies through behavioural analysis and workplace psychology.

Languages

  • English
  • Hindi
  • Malayalam

Timeline

Senior Human Resources Business Partner

Tele performance global services
09.2025 - Current

Human Resources executive

DHL Supply Chain
10.2024 - 09.2025

Talent Acquisition Intern

Capgemini Technology Services India Ltd.
03.2024 - 10.2024

Human Resource Intern

Traya Health Pvt Ltd.
10.2023 - 12.2023

Human Resource Intern

Midday Infomedia Pvt Ltd.
04.2022 - 05.2022

Bachelor of Management Studies - Human Resources

Pillai College of Arts, Commerce, and Science
BASIL SIMON PHILIPOSE