BASIT MASHKOOR
MEDICAL ASSISTANT & PHARMACIST
Srinagar
Summary
Dedicated Medical Assistant with a proven track record at Smhs Hospital, adept in patient care coordination and emergency response preparedness. Leveraged medical billing expertise and compassionate caregiving to enhance patient experiences, contributing to a significant reduction in readmission rates. Excelled in creating a patient-focused environment, showcasing strong customer service and clinical documentation skills.
Overview
7
7
years of professional experience
Work History
Medical Assistant
Smhs Hospital
07.2017 - 09.2024
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Maintained inventory of medical supplies, ensuring availability for all procedures and treatments.
- Contributed to reduction in patient readmission rates by providing thorough discharge instructions and follow-up care recommendations.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Taught patients about medications, procedures, and care plan instructions.
- Collected and documented patient medical information such as blood pressure and weight.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Measured patient pulse oximetry.
- Prepared lab specimens for diagnostic evaluation.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Collected pertinent data and calculations to aid physician in interpreting results.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Contributed to clean and safe clinic environment by adhering to sanitation protocols.
- Streamlined patient check-in process, reducing administrative burden for medical staff.
- Assisted with billing and coding processes, ensuring accurate insurance claims and patient invoicing.
Education
Bachelor of Science - PARA MEDICAL SCIENCES
JAMMU & KASHMIR STATE PARA MEDICAL COUNCIL
SRINAGAR 04.2001 -
Skills
Medical terminology
Patient-focused care
Data entry
Patient flow management
Customer service
Procedure assistance
Medical office administration
Medical billing
HIPAA compliance
Vital sign monitoring
Medical procedures
Emergency response preparedness
Patient relations
Indirect patient care
Electronic medical records
Payment collection
Compassionate caregiver
Patient scheduling
Direct patient care
Vital signs monitoring
CPR
Clinical documentation
First aid
Medical billing and coding
Complex Problem-solving
Monitoring patient progress
Diagnostic procedures
Medical office management
Patient care coordination
Sterile technique
Simple dressings
Laboratory specimen collection
Electrocardiographic rhythm recognition
Lab equipment operation
Emergency room procedures
Customer relationship management (CRM)
Patient feeding
Patient oral care
Valid [state] driver's license
Reliable transportation
Patient triage
Timeline
Medical Assistant
Smhs Hospital
07.2017 - 09.2024
Bachelor of Science - PARA MEDICAL SCIENCES
JAMMU & KASHMIR STATE PARA MEDICAL COUNCIL
04.2001 -
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