Summary
Overview
Work History
Education
Skills
Accomplishments
Personal Information
Certification
Timeline
Generic
Basith Rahman

Basith Rahman

Chennai

Summary

Experienced IT professional with over 10 years of industry experience.

Dynamic professional with 6+ years of experience in managing diverse technology projects, including Oracle BRM, ECE, PDC, and Kubernetes.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Senior Consultant

capgemini
Chennai
10.2022 - Current
  • Involved in various project lifecycle stages including Development, Deployment, System Testing, and System Integration Testing
  • Experience in pod deployment for BRM, ECE, PDC, and API, and in troubleshooting issues during the process
  • Proficient in handling StatefulSets, Services, PVC, Jobs, and ConfigMaps
  • Customized Helm charts and Docker images to meet business requirements for both out-of-the-box and custom components for MFT transfers
  • Worked on PDC Pricing components to create charge offers, discount offers, bundles, and packages
  • Developed PDC Setup components to create balance elements, impact categories, zone models, service event maps, RUM configurations, and selectors
  • Skilled in creating ChargeOffers and DiscountOffers, including NCR creation and tracking
  • Experienced in managing policy counters for data, dynamic quotas, metadata, balance elements, and value maps
  • Strong understanding of BRM, ECE, and PDC architectures
  • Experienced in Online Charging System (OCS)
  • Proficient in using CNCP GUI for configuring and loading policy configurations
  • Customized ECE extensions including PreRating, PostRating, and Gy Extension hooks
  • Modified Diameter Mediation specifications and the diameter dictionary to introduce custom AVPs
  • Involved in integrating ECE with Kafka for external system interactions and managing notifications generated by ECE with Kafka topics
  • Raised Service Requests (SRs) for issues encountered during development
  • Skilled in writing Seagull scripts
  • Proficient in opcode development
  • Developed various opcodes related to Safe Numbers (FNF), adjustments, and purchase deals/products.

Assistant Consultant

TCS
Chennai
09.2021 - 10.2022
  • Played a key role in providing both Level 1 (L1) and Level 2 (L2) support to ensure the smooth operation of critical systems and applications
  • Proficiently handled usage processing, manual billing, and adjustments, ensuring accurate and timely billing for customers and clients
  • Conducted thorough rerating processes to rectify billing discrepancies, resulting in improved billing accuracy and customer satisfaction
  • Expertly managed suspense recycle activities, ensuring that suspended transactions were processed promptly and efficiently
  • Led efforts in invoice regeneration, consistently delivering error-free invoices to customers, reducing billing disputes, and enhancing the overall billing process
  • Collaborated with cross-functional teams to analyze and resolve a wide range of consumer difficulties, ensuring prompt issue resolution and customer satisfaction
  • Developed and maintained comprehensive documentation for support procedures and issue resolutions, facilitating knowledge sharing and training for new team members
  • Actively participated in continuous improvement initiatives, proposing, and implementing process enhancements that streamlined support operations and reduced errors.

Systems Analyst

ramco systems
Chennai
12.2017 - 09.2021
  • Proficiently managed memory resources and executed opcode modifications in Oracle Billing and Revenue Management (BRM), optimizing system performance and functionality
  • Demonstrated a strong execution capability in delivering tailored solutions to customers, meeting their unique business needs using Oracle BRM and Elastic Charging Engine (ECE)
  • Possess insightful knowledge in the areas of rating, billing, invoicing, payment processing, and balance monitoring, ensuring accurate and efficient financial operations
  • Contributed to the architecture and design of Oracle ECE, ensuring it met the scalability and performance requirements of complex telecommunications systems
  • Played a crucial role in debugging rating and billing scenarios, identifying, and resolving issues to ensure accurate and timely customer billing
  • Leveraged expertise in writing shell scripts and programmed jobs for Oracle BRM, automating routine tasks and improving system maintenance efficiency
  • Actively participated in the design and implementation of the RE Loader for data loading, streamlining data migration processes and ensuring data accuracy
  • Collaborated with cross-functional teams in the creation and maintenance of the General Ledger, ensuring financial data integrity and compliance with accounting standards.

SENIOR SOFTWARE ENGINEER

HEXAWARE technologies
Chennai
03.2014 - 12.2017
  • Facilitated insightful daily analyses of substantial data volumes, ranging from 60 to 80GB, collected by applications database MSSQL from running batch processes on OS2200
  • Utilized Sqoop to efficiently transfer data from MSSQL to Hadoop Distributed File System (HDFS) for subsequent Extract, Transform, Load (ETL) processing
  • Conducted data cleansing and ETL operations using Hive, extracting essential information from the raw data to ensure data accuracy and integrity
  • Defined complex job flows and orchestrated data workflows using Oozie workflows, streamlining data processing tasks, and ensuring data availability for analysis
  • Coordinated data flow by exporting the final processed tables from HDFS back to MSSQL for further data processing and reporting
  • Employed SSAS (SQL Server Analysis Services) to establish relationships between various datasets and created SSAS cubes to provide multidimensional insights into data
  • Seamlessly connected SSAS cubes to user experiences, including Front-End Applications and visualization tools like Tableau and QlikView, enabling data-driven decision-making and reporting
  • Created and maintained an AWB (Air Waybill) archive repository on the Hadoop Cluster, extracting and storing AWBs from the Mainframe DMS2200 database as CSV files on HDFS
  • Managed a dedicated repository on HDFS for AWB data, ensuring accessibility and organization of critical data assets.

Education

B.E (ECE) -

05.2012

Skills

  • Oracle BRM
  • ECE
  • Oracle PL/SQL
  • Shell Script
  • Kubernetes
  • PDC
  • JAVA

Accomplishments

  • ACE Award for customer satisfaction (Hexaware)
  • Outstanding performance for critical issue resolving skill (Ramco)

Personal Information

  • Passport Number: K4518126
  • Date of Birth: 07/31/90
  • Gender: Male

Certification

  • Associate - Oracle cloud infrastructure foundations
  • Telecommunication level 2 - Capgemini

Timeline

Senior Consultant

capgemini
10.2022 - Current

Assistant Consultant

TCS
09.2021 - 10.2022

Systems Analyst

ramco systems
12.2017 - 09.2021

SENIOR SOFTWARE ENGINEER

HEXAWARE technologies
03.2014 - 12.2017

B.E (ECE) -

Basith Rahman