Baskar Madhu
Chennai
Summary
Dedicated Team Leader with expertise in quality assurance initiatives, issue resolution and interpersonal communication. Proficient with project management, personnel training and production scheduling. Sets example for work ethic, punctuality and quality.
Overview
10
10
years of professional experience
Work History
Team Leader – Lease Abstraction
Entrust Software and Services Pvt. Ltd
Chennai
04.2022 - Current
- Effectively lead and manage a team of lease abstractors, providing guidance, training, and performance feedback to ensure productivity and accuracy goals are consistently met or exceeded.
- Collaborate with the operations manager to develop and implement standardized processes and templates, resulting in a significant increase in efficiency and improved workflow.
- Conduct rigorous quality control reviews of abstracted leases to identify discrepancies and ensure compliance with company standards and lease terms.
- Act as the primary point of contact for clients, addressing inquiries, providing project updates, and resolving issues to maintain excellent client relationships.
- Regularly analyze team performance metrics and implement continuous improvement initiatives that enhance productivity and reduce errors.
- Participate in regular meetings with senior leadership to provide updates on team progress.
Senior Process Lead – Lease Abstraction
Entrust Software and Services Pvt. Ltd
Chennai
06.2020 - 03.2022
Process Lead – Lease Abstraction
Entrust Software and Services Pvt. Ltd
Chennai
11.2018 - 05.2020
Associate Process Lead – Lease Abstraction
Annet Technologies (Pvt) Ltd.
Chennai
09.2016 - 10.2018
Process Associate – Lease Abstraction
NTrust Infotech Pvt. Ltd.
Chennai
08.2014 - 08.2016
Education
B.E., Computer Science and Engineering -
K.S.Rangasamy College of Technology, Tiruchengode
Anna University, Chennai, Tamil Nadu, India04-2013
Diploma in Computer Engineering -
Muthayammal Polytechnic College, Rasipuram
Directorate Of Tech. Education, Tamil Nadu, India04-2010
SSLC -
Government Higher Secondary School, Periyapatty, State Board
Tamil Nadu, India04-2007
Skills
- Lease Contract Interpretation
- Lease Documents validation
- Lease Vs Rent Roll comparison
- Prepare the Preliminary Quality Check reports to ensure the Client to provide the missing documents, to continue with abstraction
- Process and Productivity Improvement
- Microsoft Office Suite: Word, PowerPoint, Outlook (E-mail, Scheduling, and Task Tracking), and Excel
- Team Supervision
- Mentoring
- Teamwork and Collaboration
- Team motivation
Client Applications
Sequentra
Lucernex
Co-Star
Harborflex
Visual Lease
Tririga
Appfolio
Yardi
Personal Information
- Father's Name: Mr. K. Madhu
- Date of Birth: 17/05/1992
- Marital Status: Married
- Nationality: Indian
- Religion: Hindu
- Gender: Male
- Language Proficiency: Tamil, English
Declaration
I do hereby certify that the above said information’s are true and correct to my knowledge and belief. If I am selected, I assure that I shall work sincerely up to your expectation and satisfaction.
Timeline
Team Leader – Lease Abstraction
Entrust Software and Services Pvt. Ltd
04.2022 - Current
Senior Process Lead – Lease Abstraction
Entrust Software and Services Pvt. Ltd
06.2020 - 03.2022
Process Lead – Lease Abstraction
Entrust Software and Services Pvt. Ltd
11.2018 - 05.2020
Associate Process Lead – Lease Abstraction
Annet Technologies (Pvt) Ltd.
09.2016 - 10.2018
Process Associate – Lease Abstraction
NTrust Infotech Pvt. Ltd.
08.2014 - 08.2016
B.E., Computer Science and Engineering -
K.S.Rangasamy College of Technology, Tiruchengode
Diploma in Computer Engineering -
Muthayammal Polytechnic College, Rasipuram
SSLC -
Government Higher Secondary School, Periyapatty, State Board
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