Summary
Overview
Work History
Education
Skills
Certification
Core Competencies
Timeline
Baskaran Srinivasan

Baskaran Srinivasan

Senior IT Project Manager
Chennai

Summary

Dynamic IT Project Manager with over 25 years of comprehensive experience in technical operations and infrastructure management, specializing in program delivery for global clients such as Shell India and BMW India. Proven expertise in leading complex migration projects while ensuring compliance with organizational standards and optimizing connectivity, IT service management, and end-user services. Demonstrated ability to manage end-to-end project delivery by employing Agile methodologies and robust governance frameworks to enhance coordination and quality. Adept at navigating critical situations with strong problem-solving skills, fostering client relationships, and driving revenue optimization through effective team management and strategic planning.

Overview

26
26
years of professional experience
7
7
Certifications
4
4
Languages

Work History

Senior – IT Project Manager

US Software Services Group Pvt Ltd
02.2023 - 01.2025
  • Managed migration projects in the Head PM role, for the Acquired companies incorporating their Policies and compliances to move their entire IT with the Parent company. Handled migration projects in Shell for their acquired companies in Project towers like Connectivity, EUS, Unstructured Data, Applications and ITSM Management. All the Node PMs for each tower will be centrally reporting to me for driving a centralized Program Management for the IT Migration Project.

IT Project Manager and Delivery Manager

BMW India Pvt Ltd
03.2021 - 02.2023
  • Hands on experience in JIRA and Confluence tools. Experience as Agile Master and Scrum Master for BMW Products (Applications Management). Experience in SCRUM and KANBAN from Project initiations, Backlogs refinements (stories) and Retrospectives.

Technical Project Manager

Capgemini India Pvt Ltd
10.2013 - 09.2020
  • Managing entire IT Infrastructure. Datacenter with Rack and Blade Servers, Win & Linux OS, UPS, Network, Storage Devices NAS and SAN, Backups LTO4 Library and Disaster recovery.

Application Performance Management Lead

GE Energy, Power Conversion
07.2007 - 10.2013
  • Primavera Tool functional and Technical Support handling for Global L3 & L4 Level in GE Power Conversion and managed the team as Global Support Head. Supported countries like France, Germany, China, US, UK and Brazil. Traveled to France for a major Implementation Management in HQ with support of Prima France Consultant team and IBM France.

SENIOR OFFICER Information Technology

Amalgamations Valeo Clutch Private Limited
07.2003 - 07.2007
  • VMware ESX Server implementation With Dell EqualLogic Storage for Teamcenter Installations. VMware implementation across GE Power Conversion Units to reduce Server numbers and increase reliability and efficiency by centrally managing the servers 24 x 7.

ASST Manager for Service & Customer Support

MUKESH INFOSERVE Pvt Ltd
11.1999 - 07.2003
  • Managed the Global Support team for providing L1, L2 & L3 support for Implementation and Configuration of Servers with Linux, Windows Issues from Servers to user level and Google apps support.

Service and Customer Support Engineer

HELIX AUTOMATION (P) LTD
01.1999 - 11.1999
  • Managed the Applications Performance for all the Power Conversion applications. Responsibilities are to engage the applications to the GE Corporate monitoring tool and handover to Apps Owners. Define Support Models to the applications. Define ITIL Framework for the Power Conversion Applications. Create Support workflow and support group for applications. Initiate and design the Business Continuity Plan for all the GE Power Conversion applications.

Education

Master of Business Administration - Systems

Madras University
(Pursuing)

Post Graduate Diploma - Advanced Computer Hardware, [Adv Computer chip level Troubleshooting]

Microcode Computer Centre

Network Maintenance Course - [LAN ENGINEERING]

Microcode Computer Centre

Bachelor of Business Administration - undefined

Madras University
01.2004

Diploma - Electronics & communication engineering

State Board of Technical Education and Training
01.1996

Skills

Managed migration projects in the Head PM role, for the Acquired companies incorporating their Policies and compliances to move their entire IT with the Parent company Handled migration projects in Shell for their acquired companies in Project towers like Connectivity, EUS, Unstructured Data, Applications and ITSM Management All the Node PMs for each tower will be centrally reporting to me for driving a centralized Program Management for the IT Migration Project

Certification

Professional Scrum Master 1 Certification, Aug 2020

Core Competencies

  • Leading Complete Portfolio of Projects including Cost budgeting, Planning and Execution of programs; providing inputs on the project strategy, budget, policies, and major issue resolutions.
  • Governing project progress and outstanding issues; ensuring the quality and timeliness of the deliverables; Reporting on the project’s progress and escalating issues.
  • Designing & applying solutions that would meet or exceed functional, operational, performance, analytical and security requirements while minimizing technical risks in implementation.
  • Multiculturalism exposures to multi-vendor & multi-cultural global IT infrastructures
  • Exposures in Transition Management for all verticals.
  • Facilitate governing process and mentoring for Project managers.
  • End to End Project Life Cycle Management for IT Infrastructure Services & Vulnerability Remediation projects.
  • Experience on projects like complete Datacenter implementations with Physical & VMware Servers, application installation, OS installation/ upgrades, Database servers, Antivirus, Networking and Backup Solutions.
  • Managing weekly/ monthly project reviews (RAG status) with client & leadership.
  • Reviewing the project charter; kicking-off the project to understand requirements and client’s expectations.
  • Developing project plan and project documents and collecting requirements, defining scope, estimating the cost and time, and engaging the architect and other required resources
  • Facilitating end-to-end delivery of the programs/ projects, meeting internal and external objectives:
  • Cost estimation, risk, scope, time, resource and change management.
  • Value-adds, continuous process, and productivity improvement.
  • Assisting in defining the project management strategy and leading the design & implementation of a common project management methodology, standards, and tools to ensure the successful delivery of projects.
  • Pioneering the implementation of application at an internal testing environment /client’s location and extending post-go-live and application maintenance & support to the client
  • Determining that the program delivery team structure is adequate and applying compliance, best practices, approach & direction for the technical aspects of the organization’s practice.
  • Receiving sign-off on the project documents with scope, high-level solution design, project cost planning assumptions and risks.
  • Ensuring to restore a normal service operation as quickly as possible and to minimize the impact on business operations, thus ensuring that the best possible levels of service quality and availability are maintained following ITIL best practices approach in adherence with the service-level agreements.
  • Monitoring the processes, identifying improvement areas and implementing adequate measures to maximize customer satisfaction level.
  • Preparing Key Performance Indicator Report and other statements with a view to apprise management of the process operations and assist in critical decision-making process.
  • Enhance overall process governance. Implementing tooling changes for better Governance
  • End to End Project Life Cycle Management for Managed Network Services.
  • Tracking project activities from inception to closure (E2E) through Project reporting tool and weekly RAG status meetings.
  • Performed the migration, document reviews, resolve any technical issues during migration and ensure a successful migration.
  • Worked with TSM in the creation of PCR requested by stakeholders and recorded daily/weekly utilization updates in the ILC Tool
  • Led regular project review meetings (technical project lead/designers/engineers) & provided all documentation, agenda, minutes to discuss challenges, new risks, issues & work towards closure
  • Ensured to deliver the project within the project scope, cost & timelines approved in the SOW.
  • Performed analysis of client business requirements and change requests and ensured that project activity is on track.
  • Ensured timely documentation of project records like risk register, project plan and approvals in repository.

Timeline

Senior – IT Project Manager - US Software Services Group Pvt Ltd
02.2023 - 01.2025
IT Project Manager and Delivery Manager - BMW India Pvt Ltd
03.2021 - 02.2023
Technical Project Manager - Capgemini India Pvt Ltd
10.2013 - 09.2020
Application Performance Management Lead - GE Energy, Power Conversion
07.2007 - 10.2013
SENIOR OFFICER Information Technology - Amalgamations Valeo Clutch Private Limited
07.2003 - 07.2007
ASST Manager for Service & Customer Support - MUKESH INFOSERVE Pvt Ltd
11.1999 - 07.2003
Service and Customer Support Engineer - HELIX AUTOMATION (P) LTD
01.1999 - 11.1999
Microcode Computer Centre - Post Graduate Diploma, Advanced Computer Hardware, [Adv Computer chip level Troubleshooting]
Microcode Computer Centre - Network Maintenance Course, [LAN ENGINEERING]
Madras University - Bachelor of Business Administration,
State Board of Technical Education and Training - Diploma, Electronics & communication engineering
Madras University - Master of Business Administration, Systems
Baskaran SrinivasanSenior IT Project Manager