Baskaran Srinivasan

Dynamic IT Project Manager with over 25 years of comprehensive experience in technical operations and infrastructure management, specializing in program delivery for global clients such as Shell India and BMW India. Proven expertise in leading complex migration projects while ensuring compliance with organizational standards and optimizing connectivity, IT service management, and end-user services. Demonstrated ability to manage end-to-end project delivery by employing Agile methodologies and robust governance frameworks to enhance coordination and quality. Adept at navigating critical situations with strong problem-solving skills, fostering client relationships, and driving revenue optimization through effective team management and strategic planning.

• Leading Complete Portfolio of Projects including Cost budgeting, Planning and Execution of programs; providing inputs on the project strategy, budget, policies, and major issue resolutions.
• Governing project progress and outstanding issues; ensuring the quality and timeliness of the deliverables; Reporting on the project’s progress and escalating issues.
• Designing & applying solutions that would meet or exceed functional, operational, performance, analytical and security requirements while minimizing technical risks in implementation.
• Multiculturalism exposures to multi-vendor & multi-cultural global IT infrastructures
• Exposures in Transition Management for all verticals.
• Facilitate governing process and mentoring for Project managers.
• End to End Project Life Cycle Management for IT Infrastructure Services & Vulnerability Remediation projects.
• Experience on projects like complete Datacenter implementations with Physical & VMware Servers, application installation, OS installation/ upgrades, Database servers, Antivirus, Networking and Backup Solutions.
• Managing weekly/ monthly project reviews (RAG status) with client & leadership.
• Reviewing the project charter; kicking-off the project to understand requirements and client’s expectations.
• Developing project plan and project documents and collecting requirements, defining scope, estimating the cost and time, and engaging the architect and other required resources
• Facilitating end-to-end delivery of the programs/ projects, meeting internal and external objectives:
• Cost estimation, risk, scope, time, resource and change management.
• Value-adds, continuous process, and productivity improvement.
• Assisting in defining the project management strategy and leading the design & implementation of a common project management methodology, standards, and tools to ensure the successful delivery of projects.
• Pioneering the implementation of application at an internal testing environment /client’s location and extending post-go-live and application maintenance & support to the client
• Determining that the program delivery team structure is adequate and applying compliance, best practices, approach & direction for the technical aspects of the organization’s practice.
• Receiving sign-off on the project documents with scope, high-level solution design, project cost planning assumptions and risks.
• Ensuring to restore a normal service operation as quickly as possible and to minimize the impact on business operations, thus ensuring that the best possible levels of service quality and availability are maintained following ITIL best practices approach in adherence with the service-level agreements.
• Monitoring the processes, identifying improvement areas and implementing adequate measures to maximize customer satisfaction level.
• Preparing Key Performance Indicator Report and other statements with a view to apprise management of the process operations and assist in critical decision-making process.
• Enhance overall process governance. Implementing tooling changes for better Governance
• End to End Project Life Cycle Management for Managed Network Services.
• Tracking project activities from inception to closure (E2E) through Project reporting tool and weekly RAG status meetings.
• Performed the migration, document reviews, resolve any technical issues during migration and ensure a successful migration.
• Worked with TSM in the creation of PCR requested by stakeholders and recorded daily/weekly utilization updates in the ILC Tool
• Led regular project review meetings (technical project lead/designers/engineers) & provided all documentation, agenda, minutes to discuss challenges, new risks, issues & work towards closure
• Ensured to deliver the project within the project scope, cost & timelines approved in the SOW.
• Performed analysis of client business requirements and change requests and ensured that project activity is on track.
• Ensured timely documentation of project records like risk register, project plan and approvals in repository.