Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Basundhara Bhattacharjee

Senior CSE
2 Tarun Sen Pally, Badra, Kolkata

Summary

I am a highly motivated and dedicated individual with over 3 years of experience in customer service. I possess excellent communication and interpersonal skills, and I am adept at providing exceptional customer service to clients. I have a proven track record of resolving customer issues in a timely and efficient manner, and I am committed to providing the best possible experience to customers. I am a quick learner, and I am always willing to go above and beyond to meet the needs of customers.





Overview

4
4
years of professional experience
3
3
years of post-secondary education
4
4
Languages

Work History

Customer Service Associate - Non Voice

Teleperformance Global Pvt LTD.
Kolkata
03.2022 - Current
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Solve customer query about Payments and their orders.
  • It's an American food company ( DoorDash).

Associate

Wowser Technologies Pvt LTD
Kolkata
10.2019 - 11.2021
  • I used to took Outbound call's.
  • Make them understand the benefit of Health Insurance who are Diabetic.
  • It was US Survey Campaign.

Education

Bachelor of Science - Bio Science

Bangabasi Morning College
Kolkata
08.2017 - 03.2020

Skills

High-quality customer service

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Interests

Cycling

Listening Music

Timeline

Customer Service Associate - Non Voice

Teleperformance Global Pvt LTD.
03.2022 - Current

Associate

Wowser Technologies Pvt LTD
10.2019 - 11.2021

Bachelor of Science - Bio Science

Bangabasi Morning College
08.2017 - 03.2020

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Basundhara BhattacharjeeSenior CSE