Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
PERSONAL DETAILS
Timeline
Generic
Bathala Guna Sekhar

Bathala Guna Sekhar

Gudur

Summary

I am an innovative, dynamic operations manager with over 6.5+ years of experience in the hospitality and technology sectors, driving operational excellence and sales growth. Proven expertise in leadership and management, complemented by strong skills in data analysis and conflict resolution. Known for a proactive approach to problem-solving and effective negotiation, consistently fostering teamwork and collaboration. Committed to leveraging strategic insights to enhance business performance and customer satisfaction. Looking to further excel in a challenging area operations management role.

Overview

7
7
years of professional experience

Work History

Sales Account Manager

SWIGGY
10.2023 - Current
  • Drive sales growth through strategic account management and relationship building.
  • Implement data-driven strategies to optimize operational efficiency and enhance customer satisfaction.
  • Lead cross-functional teams to align sales objectives with operational capabilities.
  • Analyze market trends to identify new business opportunities and improve service delivery.
  • Manage conflict resolution processes to ensure positive customer experiences, and maintain brand loyalty.
  • Handling 130+ merchant accounts in order to build growth together in terms of revenue for the mutual organizational benefits and goals.efits and goals as well as individual.

Area Operations Manager

OYO ROOMS & HOSPITALITY
Tirupati
11.2022 - 10.2023
  • In the role of Area Operations Manager at OYO ROOMS & HOSPITALITY, responsibilities include overseeing multiple properties to ensure they adhere to operational excellence and customer satisfaction standards.
  • This position involved strategic planning, team leadership, and performance monitoring to drive business growth.
  • Collaboration with various departments was essential to enhance service delivery and achieve operational goals.
  • Successfully improved operational efficiency across multiple locations, leading to increased customer satisfaction rates.
  • Implemented innovative strategies that significantly boosted staff productivity and engagement.
  • Conducted regular performance reviews and training sessions to ensure high standards of service delivery.

Area Sales Manager

YOUNG MINDS TECHNOLOGY SOLUTIONS PVT LTD
Tirupati
07.2020 - 11.2022
  • As an Area Sales Manager at YOUNG MINDS TECHNOLOGY SOLUTIONS PVT LTD, the focus was on driving sales growth and developing strong client relationships within the designated area.
  • Responsibilities included formulating sales strategies, conducting market analysis, and leading a sales team to exceed targets.
  • Effective communication and negotiation skills were crucial in fostering partnerships and closing deals.
  • Achieved substantial sales growth by implementing targeted marketing strategies and enhancing customer engagement.
  • Led a team of sales representatives, providing training and support to ensure they met their performance goals.
  • Established long-term relationships with key clients, contributing to increased loyalty and repeat business.

Sales Executive

ITEAM SOFT TECHNOLOGIES PVT LTD
Hyderabad
07.2018 - 07.2020
  • Spearheaded sales growth initiatives, achieving a 20% increase in revenue within the first year.
  • Analyzed market trends and customer data to inform strategic decision-making.
  • Developed and maintained strong client relationships, enhancing customer satisfaction.
  • Led cross-functional teams, promoting collaboration and operational efficiency.
  • Implemented conflict resolution strategies to address team and client issues effectively.

Education

B .com ( Computer Applications ) - Commerce

Vidyalaya Degree College ( Affiliated To V.SU Nlr)
Gudur
07.2018

Intermediate -

BOARD OF INTERMEDIATE EDUCATION
03.2015

SSC -

Board of Secondary Education
Narayana High School

Skills

  • Operations Management
  • Account management
  • Data Analysis
  • Customer Satisfaction
  • Revenue forecasting
  • Supply building
  • Customer relationship management
  • Effective communication
  • Skilled in MS office
  • Upselling and consultative selling
  • Market analysis
  • Motivational skills

Accomplishments

  • Consistent performer in achieving quarterly sales
  • Best performer award in yearly achievements
  • perfect planning achievement for building supply and revenue goals

PERSONAL DETAILS

  • Marrital status :- Un-married
  • Passport ID: T9013711
  • Gender :- Male
  • Date of Birth :- 24-06-2025
  • Nationality: Indian
  • Address: 6/13-176, Vigneswarapuram, East Guduru, Gudur, Nellore, Andhra Pradesh - 524101

Timeline

Sales Account Manager

SWIGGY
10.2023 - Current

Area Operations Manager

OYO ROOMS & HOSPITALITY
11.2022 - 10.2023

Area Sales Manager

YOUNG MINDS TECHNOLOGY SOLUTIONS PVT LTD
07.2020 - 11.2022

Sales Executive

ITEAM SOFT TECHNOLOGIES PVT LTD
07.2018 - 07.2020

B .com ( Computer Applications ) - Commerce

Vidyalaya Degree College ( Affiliated To V.SU Nlr)

Intermediate -

BOARD OF INTERMEDIATE EDUCATION

SSC -

Board of Secondary Education

Similar Profiles

CREATE PROFILE
Bathala Guna Sekhar