Seasoned professional with 11+ years of expertise in Operations, Franchise Management, Supply Chain, and 3PL. Skilled in market research-driven strategies to expand market reach and penetrate untapped areas. Proven ability to adapt to dynamic markets, build high-performing teams, and deliver organizational goals. Renowned for exceptional communication, training, and leadership skills.
Overview
11
11
years of professional experience
Work History
Assistant Manager
Shadowfax Technologies Pvt. Ltd
10.2016 - Current
Managed LM, FM, RTS, 4PL, and Hyperlocal operations, ensuring seamless execution and operational efficiency.
Played a pivotal role in aligning operations with organizational growth strategies.
Transitioned to oversee FM and RTS operations across Gujarat and Madhya Pradesh, driving operational excellence and process optimization.
Adapted to evolving roles as the company scaled, contributing to strategic expansion and improved logistics performance.
Successfully managed a team of 300+ employees, overseeing the entire employee lifecycle, including hiring, training, and fostering professional growth, resulting in a highly motivated and skilled workforce
Maintained an outstanding attendance record, demonstrating punctuality and reliability by consistently arriving at work on time
Headed Clusters in 8 Cities and more than 15 hubs, orchestrating seamless operations and driving efficiency across multiple locations
Led the expansion into Gujarat State, playing a pivotal role in the establishment of operations in 15 cities, showcasing leadership and strategic planning capabilities
Demonstrated adeptness at working within tight deadlines and a fast-paced atmosphere, consistently achieving success under challenging conditions
Took the lead in various projects, leveraging strong analytical skills to assess data and identify opportunities for improvement, contributing to the overall enhancement of operational efficiency and effectiveness
Hub Incharge
Quickdel Logistics (GoJavas)
07.2014 - 10.2016
Progressed from an off-roll position to a leadership role, aligning personal growth with the company’s rapid expansion.
Directed Last Mile operations for Surat city, overseeing:8 hubs with end-to-end operational accountability. 300 delivery associates, ensuring adherence to service and performance standards. 25 in-house staff and 9 hub in-charges, optimizing resource allocation and operational efficiency.
Spearheaded strategic initiatives to enhance productivity, streamline processes, and improve customer satisfaction.
Delivered consistent results in a dynamic environment, showcasing exceptional leadership and operational management skills.
Education
Bachelor of Commerce -
IIMP
12.2012
Skills
Supply Chain Expertise
3PL Management
Problem solving
Communication and Presentation
Training and Team Building
Leadership
Timeline
Assistant Manager
Shadowfax Technologies Pvt. Ltd
10.2016 - Current
Hub Incharge
Quickdel Logistics (GoJavas)
07.2014 - 10.2016
Bachelor of Commerce -
IIMP
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