13+ years of QA experience with rich airline, travel and insurance domain experience in backend services in agile model.
Overview
13
13
years of professional experience
Work History
Test Analyst
08.2024 - Current
Test Analyst
IAG Loyalty
09.2023 - 07.2024
Test Analyst
05.2022 - 08.2023
IAGL initiative to extend its offerings Reward Hotels, Car Hire and Flights to its loyalty account holders
(LAH) with offers from third party vendors with their own customer portal
Job Profile:
Responsible for backend verification for new features/changes for Rewards Hotels, Car Hire and
Flights and proud part of successful live of IAGL Reward Hotels and Car hire for EI and BA opco
and then IAGL Reward Platform flights for EI opco
Backend API verification for third party vendors like Expedia, Avis, Viator, GLP and Aer Lingus
Responsible for up-to-date postman collections
Responsible for Automation of backend API’s in postman
Verification of Hotel, Car Hire, flights and multi product booking flows
Verification of Hotel and Car cancellation flows, flights partial cancellation flows, flights full
cancellation flows and flights order change flows
End to end flows verification for Ancillaries and flights on TAP agent portal
Experience of testing devices with BrowserStack
Bug raising and verification in Jira
Working in agile and participating in daily standups, weekly planning and biweekly show and tell
Knowledge transfers to new starter in team
Experience of working with different tools like swagger, Datadog, confluence, Figma, Jira
Bitbucket, BrowserStack.
Sr. Test Engineer
Coforge India, IAG Loyalty
09.2020 - 04.2022
IAG Loyalty offers a wide range of loyalty services to our clients, including the Avios currency, customer
programs, loyalty management tools, technology solutions, data and customer insights
We also
manage the British Airways Executive Club, Iberia Plus, Vueling Club, and the Aer Lingus AerClub
Job Profile:
Involved in testing for successful implementation Contact Centre module of Comarch Loyalty
Management for Iberia and British airways opco for different functionalities like enrolment, accruals,
tier management, Avios management, tier points management, coupons management etc
Loyalty member management from CC and BA.com/Iberia.com for BA and Iberia opco respectively
Loyalty member management from rest services using SOAP or postman
Identify the scope of the testing required for a particular release based on the requirements
document
Daily status update with test managers and mentor QA team members and share expertise.
Sr. Test Engineer
Coforge India, SITA GSL
01.2020 - 08.2020
GSL iBorder Singapore Client product helps governments worldwide keep their borders secure by
automated border solutions optimizing the processing of travellers without compromising security
Job Profile:
Performed smoke test, sanity test and regression tests on every build
Prepared test cases for user stories and prepared test data for the same
Defect tracking done through HPQC and user stories management in JIRA
Demonstrated functional modules in demos conducted with Product owner and directly interacted
with client.
Sr. Test Engineer
SITA PSE
01.2015 - 12.2019
(W&B, CP, CA, ARR2B) from Mar
Weight and Balance (W&B) application check the aircraft weight is at or below allowable limit(s) for its
configuration and its centre of gravity is within the allowable range, and both will remain so for the
duration of the flight, the aircraft is said to be within weight and balance
Customer Profile (CP) handles management of voyager program that enables the Subscribers/Airlines
to understand customer preferences and provide better service
Customer Affinity (CA) is built on the basic Customer Profile delivered by Voyager
CA Introduces the
ability to calculate customer value based on the booking events recorded in a profile and the customer’s
loyalty information
Customer profile, along with the customer value and preferences are used to
generate recommendations for the customer based on subscriber configurations
Airfare Reprice Refund (ARR) solution provides a set of web services for automated repricing and
refunding of tickets according to IATA ticketing rules 31(repricing) and 33(refund).The purpose of Airfare
Reprice web services is to provide automated repricing and the purpose of Airfare Refund web services
is to provide automated refund calculations
Job Profile:
Responsible for UI and Web Services Testing
Prepared test cases for user stories and prepared test data for the same
Defect tracking done through HPQC and user stories management in JIRA
Created and Verified Web services API requests, SOAP Protocols
Involved in creating Test Environment for Web services Testing
Active participation in reviews and status meetings
Preparing the Status Reports like Daily and Weekly.
Sr. Test Engineer
Coforge
06.2011 - 09.2014
Prepared test cases for user stories and prepared test data for the same
End to end policy lifecycle testing and analyse results
Report bugs and errors to development teams through HPQC.
Education
B.Tech - Computer Science and Engineering
Skills
Quality Assurance API Testing Regression Testing Device Testing API Automation Manual
Testing Postman collections maintenance Integration Testing Smoke Testing Test case
Creation, Test execution
CERTIFICATIONS AND AWARDS
ITIL V3 Foundation
Loma 280
Received appreciation email from onshore QA manager for my contribution in IAGL
Received PAT ON THE BACK award for my contribution in SITA