Secure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company.
Overview
2
2
years of professional experience
Work History
Content Operations
Just Dial
06.2024 - Current
Launched successful social media campaigns that drove increased traffic to company websites and generated greater visibility online.
Created engaging multimedia assets such as videos, infographics, slideshows, podcasts using industry-standard software tools like Adobe Creative Suite or other equivalents.
Sales Assistant
Altruist Customer Management India,Pvt.LTD
03.2022 - 05.2023
Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
Increased sales by building strong customer relationships and providing excellent service.
Education
BSC. Bioinformatics -
MGM Institute Of Bioscience and Technology
01.2021
HSC -
Deogiri College, Aurangabad
01.2017
SSC -
Dnyandeep Vidyalaya Parbhani
01.2015
Skills
Workflow Management
Relationship Building
Hard working
time management
team work
Language Proficiency
English
Hindi
Marathi
Personal Information
Date of Birth: 02/26/99
Gender: male
Nationality: Indian
Disclaimer
I hereby declare that the information furnished above is true to the best of my knowledge and belief.
<ul><li>Worked across multiple levels of a complex content ingestion system over a 10-year span</li><li>Improved system performance by streamlining data retrieval and backend operations</li><li>Standardized data ingestion protocols, enhancing accuracy across geographic and topical datasets</li><li>Implemented client-facing dashboard features previously underutilized, making them standard practice</li><li>Integrated third-party tools to overcome content access restrictions and expand curation capabilities</li><li>Applied deep understanding of Google search logic to maximize content quality and relevance</li><li>Analyzed and explained system behavior to internal stakeholders and clients to improve transparency</li><li>Developed training protocols for content moderation and system maintenance, enabling week-long onboarding cycles</li><li>Managed a team of 12 moderators over four years, optimizing workflows to support high-volume data pulls</li><li>Coordinated with operations and account teams to assess client requests, troubleshoot issues, and develop solutions</li><li>Conducted honest, strategic discussions with clients and leadership to align requests with system limitations and business goals</li><li>Maintained detailed process documentation to support organizational memory, training, and accountability</li><li>Completed college-level coursework in survey and process writing; applied principles to workplace efficiencies</li><li>Self-taught in multiple platforms including sound and video editing software, media production software</li><li>Proficient in Microsoft Office Suite, Google Workspace, and a range of productivity and curation tools</li></ul> at Futuri Media<ul><li>Worked across multiple levels of a complex content ingestion system over a 10-year span</li><li>Improved system performance by streamlining data retrieval and backend operations</li><li>Standardized data ingestion protocols, enhancing accuracy across geographic and topical datasets</li><li>Implemented client-facing dashboard features previously underutilized, making them standard practice</li><li>Integrated third-party tools to overcome content access restrictions and expand curation capabilities</li><li>Applied deep understanding of Google search logic to maximize content quality and relevance</li><li>Analyzed and explained system behavior to internal stakeholders and clients to improve transparency</li><li>Developed training protocols for content moderation and system maintenance, enabling week-long onboarding cycles</li><li>Managed a team of 12 moderators over four years, optimizing workflows to support high-volume data pulls</li><li>Coordinated with operations and account teams to assess client requests, troubleshoot issues, and develop solutions</li><li>Conducted honest, strategic discussions with clients and leadership to align requests with system limitations and business goals</li><li>Maintained detailed process documentation to support organizational memory, training, and accountability</li><li>Completed college-level coursework in survey and process writing; applied principles to workplace efficiencies</li><li>Self-taught in multiple platforms including sound and video editing software, media production software</li><li>Proficient in Microsoft Office Suite, Google Workspace, and a range of productivity and curation tools</li></ul> at Futuri Media