Becca Richardson
Fort Wayne,IN
Summary
Helpful young woman constantly eager to learn and exceed expectations. Keeps a positive attitude and can efficiently complete given tasks in a timely manner.
Overview
3
3
years of professional experience
Work History
Hostess
Granite City Food & Brewery
02.2023 - Current
- Answered customer questions about hours, seating, and menu information.
- Greeted guests warmly and provided a friendly service, greeting at least 35 people per shift.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone and informed patrons of accurate wait times.
- Trained new hostesses on customer service and restaurant policies with much success.
- Organized, stocked and cleaned establishment's front lobby as well as restrooms during shifts to maintain a clean & welcoming appearance.
Kennel Assistant
NIVES
02.2022 - 06.2022
- Stocked kennel and cleaning supplies and kept inventory clean and organized for efficiency
- Managed challenging situations with distressed or aggressive animals using patience and appropriate restraint methods.
- Maintained kennel cleanliness and hygiene, making sure every kennel was thoroughly cleaned after each patient left.
- Provided compassionate care when handling deceased patients
- Participated in ongoing training programs to remain knowledgeable about industry best practices for animal care and handling techniques.
Education
No Degree -
Northrop High School
Fort Wayne, INSkills
- Customer Service
- Effective Multitasking
- Patience and Empathy
- Detail Oriented
- Phone Etiquette
- Exceptional communication
- Payment Processing
- Cleaning and sanitation
Timeline
Hostess
Granite City Food & Brewery
02.2023 - Current
Kennel Assistant
NIVES
02.2022 - 06.2022
No Degree -
Northrop High School
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