REBECCA SOLOMON

• Family care and support coordinator
• Logistics management
• Plan and organize activities and daily routines
• Finance management
• Home care management
• Inventory management
• Dispute and conflict management

Preload Package Cars

• Responsible for loading packages weighing 1-150lbs onto 1-5 package cars quickly and efficiently
• Retrieved packages off a running conveyor belt, scanned package labels, placed packages on designated shelf inside car in numerical order based on package label information
• Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
• Communicated with drivers on load quality
• Assisted other team members while still managing my own work

Local Sort

• Assisted in unloading pickup volume from package cars
• Loaded trailer to ship packages
• Used hand-held scanners and physical logs to accurately track item movements.
• Removed jams and unblocked conveyor system to maintain flow of goods.

Clerk/Customer Counter

• Repackaged crushed packages after ensuring product was not damaged to avoid shipping delays
• Enhanced customer satisfaction by ensuring timely delivery of packages through efficient processing methods.
• Processed return shipments
• Collected payments to process outbound shipments

• CMM operation specialist: airplane part quality control
• Quality control report generation based on CMM results
• Shipping quality control: ensured all shipped products met expected quality expectations
• Product shipping and packaging inspection: inspect all outgoing products to ensure proper packing
• Product documentation generation
• Logistics management: ensure all outbound shipments were accurate and as expected

• Team leader and trainer: managed team of employees to drive sales and improve customer service
• Management team member: worked with other managers to optimize operational efficiencies
• Loss prevention management: product count and develop strategies to reduce loss
• Employee scheduling
• Customer service dispute resolution specialist
• Food safety and quality control specialist: follow food safety guidelines to ensure optimal product quality
• Inventory management
• Invoice processing
• Sales goal generation and planning: worked with management team to develop sales goals and plan strategies to meet desired goals
• Supplier logistics and order resolution: oversee shipments and invoice / shipment accuracy

• Hostess and server: multi-role skilled employee
• Server logistics and area assignment
• Customer seating coordination
• Order fulfillment
• Complaint resolution: resolve customer complaints and ensure optimal customer satisfaction
• Up-selling: suggest up-sells to drive revenue
• Product specialist: expert on all product offerings
• Sales goal generation and planning

• Warehouse Manager: Managed team of 15 warehouse staff, team training and scheduling
• Warehouse Operations Management: ensure stock replenishment, cycle counts, pick bins, empty bin report, ocean freight container receipts, quality control, put-away
• Warehouse Safety Management: Enforced company policies and procedures
• Cross-departmental liaison; worked closely with customer service and sales teams on customer orders, expectations, and ship dates
• Coordinated team to ensure optimal customer service
• Supervised routing tasks for all shipments as specified by instructions in routing guides
• Partner contract negotiations: Responsible for ordering as well as negotiating rates for freight carriers and warehouse supplies
• Quality inspections: inspect freight for quantity, quality, and order accuracy
• Designed order picking procedure to ensure order accuracy and improve efficiency
• Loss prevention and revenue recovery: filed freight claims for loss or damaged product, obtained proof of deliveries, reviewed freight invoices for accuracy