BEENA BHAVESH BHATT
Pune
Summary
To apply my knowledge, experience and strong work ethics to make a tangible difference in line with organisational requirements.
Overview
6
6
years of professional experience
Work History
Insurance-coordinator
Saipoint finance Pvt Ltd
Pune
11.2021 - Current
- Create, maintain and manage data base of up to 12k applications for 2 wheeler insurance received across branches
- Managed filing systems for electronic and hard copy documents to keep organized records.
- Received and responded to customer requests via letters, emails, telephone calls and in-person interactions.
- Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
- Verified and ensured that insurance information and authorizations provided are current and accurate.
- Coordinated, liaised and networked between insurance companies and Branches
- Distributed training agendas to staff , maintained an aggressive training schedule for team members either face to face or via webinars.
- Worked with department staff to research, identify and provide solutions to client and insurance company inquiries.
- Facilitated meetings with CFO of insurance billing company to resolve issues, outstanding receivables and collections.
- Single Point of contact for coordination for insurance purposes with channel partner and managing all internal and external escalations
Back Office Executive
Action Metal and Tubes LLP
Rajkot
01.2017 - 10.2021
- Developed and updated calendars to schedule team and customer meetings.
- Maintained inventory for back-office supplies, computers and work-stations.
- Advised on technical improvements to enhance internal systems and processes.
- Completed special projects through planning, guidance and tracking metrics.
- Assisting and coordinating with the sales team.
- Assisting with inventory control
Education
Bachelor of Arts -
Gujarat University
Rajkot05.2000
Skills
- Teambuilding
- Decision-Making
- Flexible and Adaptable
- Active Listening
- Yoga
Timeline
Insurance-coordinator
Saipoint finance Pvt Ltd
11.2021 - Current
Back Office Executive
Action Metal and Tubes LLP
01.2017 - 10.2021
Bachelor of Arts -
Gujarat University