Open To Work
BEER SINGH
Chandauli
Summary
Dynamic Customer Sales Representative with proven success at HARTRON COMMUNICATION PVT LTD, excelling in problem-solving and communication. Skilled in utilizing CRM software to enhance customer satisfaction and drive sales. Adept at building strong relationships, ensuring a seamless customer experience, and achieving sales goals through effective follow-up and personalized support.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
5
5
years of post-secondary education
Work History
Customer Sales Representative
HARTRON COMMUNICATION PVT LTD
Gurgaon
09.2019 - 06.2020
- Assisted customers with product inquiries and service-related issues.
- Provided information on promotions and features of communication products.
- Processed customer orders efficiently using the company's sales system.
- Conducted follow-up calls to ensure customer satisfaction with purchases.
- Answered customer inquiries regarding product features, availability, and pricing.
- Developed relationships with existing customers through follow-up communications.
Customer Service Representative
One point one solutions
Gurgaon
06.2018 - 09.2019
- Assisted customers with inquiries and resolved issues promptly.
- Managed customer accounts and updated information accurately.
- Processed orders and handled returns efficiently.
- Utilized CRM software to track customer interactions effectively.
- Answered customer inquiries and provided accurate information regarding products and services.
- Developed strong relationships with customers by providing personalized assistance and support.
Education
Bachelor of Engineering - Mechanical Engineering
BBS Engineering Institute of Technology Prayagraj Uttar Prad
PRAYAGRAJ , India 06.2013 - 06.2018
Skills
- Besic computer knowledge
- Software, hardware, networking
- Communication skills
- Problem solving
- Active listening
- Goal orientation
- Team collaboration
- POS systems
- Inbound call management
- Problem-solving aptitude
- Interpersonal skills
- Adaptability
Languages
English
Advanced
C1
Hindi
Proficient
C2
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
HybridRemoteOn-SiteSalary Range
₹194000/yr - ₹200000/yrTimeline
Customer Sales Representative
HARTRON COMMUNICATION PVT LTD
09.2019 - 06.2020
Customer Service Representative
One point one solutions
06.2018 - 09.2019
Bachelor of Engineering - Mechanical Engineering
BBS Engineering Institute of Technology Prayagraj Uttar Prad
06.2013 - 06.2018