BEJJANKI KANYA KUMARI

To constantly deliver value and create wealth, and to leverage critical thinking and problem solving abilities to develop solutions that delight in the students mind that recognizes and rewards superior performance.

• Operating system - Windows XP, File and folder management.
• Introducing Word 2007. Using the clipboard.
• Mail Merge.
• Ms.Word, Excel, Power Point, Office Excel, Access 2007.
• Internet.

I the undersigned, certify that to the best of my knowledge and belief, the above mentioned information is true and correct., Hyderabad, B. Kanya Kumari

• Date of Birth: 01/03/92
• Gender: Female
• Nationality: Indian
• Marital Status: Single

• English
• Hindi
• Kannada
• Telugu

Won many prizes in various drawing competitions organized at inter school level. Participated in various Mathematics competitions held at District level in MATHS TALENT EXAM - 2005 (6th International Examination of Mathematics Talent Search for School Level). Participated in various SPORTS Competitions in School Level programme.

• Drawing
• Sketching

• S.S.L.C, St. Ambrose Convent High School, Wadi, Karnataka
• HSC Commerce, Govt.P.U.College, Bangalore, Karnataka
• B.A, Gitam university , Bangalore, Karnataka
• M.A. Literature, Gitam university, Bangalore, Karnataka
• B.Ed, Gitam university, Bangalore, Karnataka

• To train the new recruits on product and process/soft skills/voice & accent and bring them up to the expected bench mark, before they hit the floor.
• Ensuring Improvement of Quality Scores of Dos
• Custodian of Process and Product document
• Responsible to maintain the version control document for the respective up to date updated process and product
• Responsible for complete the training within the defined time frame and handover to sales
• Responsible for conducting refreshers training program based on the training need analysis shared by the Transnational Quality team
• Responsible for Process Improvement Plan (performance management)
• To ensure that the agent numbers from a New Hire team who enter the re certification in Nesting stage is maintained at the lowest
• Has to ensure that all the data relating to training are populated in the training event management within time frame agreed upon.
• Utilise the Web based training at the centre
• Coordinate for the logistics requirement forth training at the respective centre.
• Responsible for the certification of the new hire training at the respective centre
• Responsible to increase training throughput for the respective batch.
• Responsible for calibrating & shadowing of Trainees on a regular basis.
• Responsible for the MIS for the aligned process
• Responsible for the training deliverable for the aligned process only
• Any additional project that the function would carry out which would facilitate training and re skilling.