Summary
Overview
Work History
Education
Skills
Training
Personal Information
Timeline
AdministrativeAssistant

BEJOICE PADMAN

Trivandrum

Summary

With over 21 years of experience in HR, I have gained extensive knowledge in talent acquisition, workforce management, and strategic resource planning. Throughout my career, I have been involved in the entire talent supply chain, including demand and supply planning, recruiting, workforce deployment, career development, and sourcing analytics. My expertise also extends to areas such as manpower planning, talent development and deployment, employee engagement, competency development, vendor management, and bench management. I have successfully formulated and implemented various sourcing policies, processes, and programs aligned with corporate strategy. My ability to understand business problems and provide consultative and strategic leadership has allowed me to design and implement effective solutions. As a leader, I excel in people management and possess strong training, mentoring, motivating, and leadership skills. I am results-oriented with a flexible approach to managing multiple priorities in fast-paced environments. With exposure to global work environments and a customer-centric approach, I have honed my stakeholder management skills. Additionally, my experience working onsite in the US has given me a deep understanding of US recruitment. I am skilled in identifying and implementing tools/systems to enhance sourcing effectiveness and improve candidate experience. Having been closely associated with PCMM Level 5 and CMMI Level 5 assessments as an RMG/recruitment representative, I am well-versed in best practices. Alongside excellent communication and presentation capabilities, I possess strong analytical skills.

Overview

22
22
years of professional experience

Work History

DIRECTOR – TALENT ACQUISITION & WORKFORCE MANAGEMENT

G10X
03.2022 - Current
  • Company Overview: g10x.com
  • Setting up the Talent Acquisition & Workforce Management Function from scratch
  • Defining the Policies, Processes and Standard Operating Procedures (SOP) to optimize the Sourcing function
  • Working closely with the leadership, sales and delivery team to finalize the Overall Global Hiring Plan in accordance with the Account operating plan (AOP) defined
  • Finalizing the Competency/Skill development (Cross skilling/Upskilling) plans of employees in coordination with Delivery Leads
  • Managing the staffing and utilization of resources across various projects with heavy focus on Cost, Quality, Speed & Margins
  • Directly getting involved in key leadership/senior level and critical position hiring in the company
  • Periodic review with Business Finance and Delivery on the AOP, Project profits (GPM), Utilization etc and ensuring required fine tuning to meet the defined corporate targets
  • Closely working with the team to ensure the GPM targets are met for every hiring and the channels of sourcing are optimized
  • Setting up KPI/KRA for the team and guiding/supporting them to ensure they are successful
  • New Partner/Vendor identification, evaluation and empanelment to fuel growth
  • Part of the Leadership team, responsible for providing direction and consultation to the business, on emerging trends, new geographies and market Intelligence, to make calculated business decisions
  • Ensuring proper Resource Utilization, Billable Utilization and Pyramid Structure within every project/account
  • Deciding the skills, volume and budget around Strategic hiring, Fresher hiring etc
  • Implementation of various Recruitment Campaigns, Sourcing Events and Branding efforts to attract the best-in-class talent and to ensure better Candidate Experience
  • G10x.com

SENIOR MANAGER – WORKFORCE MANAGEMENT (INDIA/APAC/US)

CLOUDCOVER
06.2021 - 03.2022
  • Company Overview: cldcvr.com (Now: OLLION)
  • Setting up the Workforce Management Function from scratch
  • Streamlining the Policies, Processes and Workflow, to optimize the Talent Supply Chain function of Cloudcover
  • End to End Workforce Planning and Deployment (Demand-Supply Planning) across multiple clients under different domains such as BFSI, Retail, Media & Entertainment, Education, Gaming, Healthcare etc
  • Finalizing the Global Hiring Plan in coordination with Leadership team, Sales and Delivery
  • Finalizing the Competency/Skill development plans of employees in coordination with Delivery Leads
  • Managing the staffing and utilization of resources across various projects with a heavy focus on Cost, Quality & Margins
  • Providing resources with the right skills at the right time for the right opportunity ensuring the right cost & margin
  • Working with L&CD team on Upskilling & Cross skilling
  • Data Driven Analysis and Reporting to Leadership team on Sourcing
  • Cldcvr.com (Now: OLLION)

SR. MANAGER – RESOURCE MANAGEMENT & RECRUITMENT

UST (Previously UST Global)
07.2003 - 05.2021
  • Company Overview: ust.com
  • Managing an ambitious high performing team of 96 resources, spread across 8 Countries and 16 different offices, which includes Resource Management, Talent Acquisition/Recruitment, Vendor Management and Talent Pool/Bench Management professionals
  • Closely work with the Leadership team to understand the Geo strategy, Center Heads to understand the Center strategy and Client Partner/Delivery Leaders to understand the Client Pulse, Competitive Scenario & its impact, Opportunity pipeline etc to develop the Sourcing Strategies and models which help business teams to perform to their fullest potential
  • Leading the Sourcing department with a focus on driving accountability, shaping the Talent acquisition & development strategies, execution efficiency, supporting department-wide growth and development, and team alignments
  • Working closely with various departments like Finance, HR, Compensation and L&CD, providing them with insights that are impacting business and establishing strategies, processes and policies to bridge any gap, to support business growth
  • New Partner/Vendor identification, evaluation and empanelment to fuel growth
  • Responsible for providing direction and consultation to the business on emerging trends and best practices that impact and influence acquisition and attraction of key talents
  • Developed innovative sourcing strategies, programs and procedures that ensured a consistent and positive candidate experience, which increases the prospects of acquisition and retention of talent
  • Prepare and review the annual recruitment budget in coordination with Business Finance and Sourcing Director
  • Demand forecasting in coordination with business leaders, Work Force planning and Strategic Sourcing decisions based on past trends and market intelligence
  • Ideation, Program design, budget review/approval and implementation of various Recruitment Campaigns, Sourcing Events and Branding efforts to attract the best-in-class talent
  • Providing directions to the Resource Management team to implement the Account Operating Plans, Talent/Competency Development Plans, Pyramid Correction, Onsite-Offshore mix, Talent Rotation, Retention and Succession Plans
  • Working closely with the Talent Pool Managers to optimize the Bench percentage across different technology/location/experience range, strategic hiring needs to Organizational Pool, Talent Upskilling and Cross skilling needs and Competency assessments and Rollover plans
  • Provide Strategic and Operational leadership to the Recruitment Managers to devise and implement recruitment plans, Strategic drives/events and Campaigns
  • Responsible for digital transformation of Processes and Tools/Systems for Recruitment & Resource Management Function
  • Designed Frameworks & Policies to enable smooth People Supply Chain Processes across the Organization
  • Identified & Implemented NextGen analytical tools for business reporting and predictive analysis of demand and supply planning
  • Defining the Key Result Areas for the team and its alignment to Organizational goals
  • Guiding and Supporting team members to innovate and take initiatives
  • Analysis & Reporting of Sourcing Metrics to ensure it aligns with the targets set and any course correction taken to optimize the results
  • Ust.com

Education

Master of Business Administration (MBA) - Distance Education

ICFAI University
Trivandrum
03.2009

Bachelor of Technology (B-Tech) - Mechanical Production Engineering

Kerala University
Trivandrum
03.2003

Skills

  • Strategic Workforce Planning
  • Demand Forecasting
  • Capacity Planning
  • Talent Acquisition
  • Workforce Management
  • Competency Development
  • Resource Mobilization
  • Retention Strategy
  • Resource Utilization
  • Billability Analysis
  • Pyramid Structure Analysis
  • Succession Planning
  • Talent Rotation
  • Vendor Management
  • Bench Management
  • Campus Recruitment
  • Staffing Budget Management
  • P&L Management
  • Sourcing Process Implementation
  • Policies Implementation
  • Change Management
  • Governance
  • Tools Identification
  • System Implementation
  • Actor guidance

Training

  • Servant Leadership Training
  • Stephen Covey’s 7 Habits of Highly Effective People
  • Stephen Covey’s Great Leaders, Great Teams, Great results
  • Team Leadership Program by Dr. Rajesh Parekh from Dale Carnegie India
  • Advanced Team Leadership Program by Anand Krishna

Personal Information

  • Gender: Male
  • Nationality: Indian
  • Marital Status: Married

Timeline

DIRECTOR – TALENT ACQUISITION & WORKFORCE MANAGEMENT

G10X
03.2022 - Current

SENIOR MANAGER – WORKFORCE MANAGEMENT (INDIA/APAC/US)

CLOUDCOVER
06.2021 - 03.2022

SR. MANAGER – RESOURCE MANAGEMENT & RECRUITMENT

UST (Previously UST Global)
07.2003 - 05.2021

Master of Business Administration (MBA) - Distance Education

ICFAI University

Bachelor of Technology (B-Tech) - Mechanical Production Engineering

Kerala University
BEJOICE PADMAN