Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
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Ben Collins

Ben Collins

Administrator
Ludhiana

Summary

Dedicated Administrator with excellent experience in administrative support services and teamwork. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on efficiency and effectiveness in goals achievement.

Overview

18
18
years of professional experience
9
9
years of post-secondary education
10
10
Certifications

Work History

Special Assistant to the President

William V. S. Tubman University
Harper
03.2018 - Current
  • Processed travel expenses and reimbursements for executive team and senior management group.
  • Organized and coordinated conferences and monthly meetings.
  • Screened calls and emails and initiated actions to respond or direct messages for the President.
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Handled confidential and sensitive information with discretion and tact.
  • Served as Research Assistant to the President


Administrative Assistant

William V. S. Tubman University
Harper
11.2015 - 03.2018
  • Scheduled office meetings and appointments for staff teams.
  • Executed record filing system to improve document organization and management.
  • Sorted and distributed office mail and recorded incoming files.
  • Restocked supplies and placed storeroom requisitions to maintain adequate work materials for faculty.
  • Created and maintained databases to track and record students data.
  • Drafted correspondence and other documents for the Dean and department heads.
  • Assisted development and implementation of new administrative procedures.
  • Developed strategies to streamline and improve office procedures.
  • Managed department budgets and generated financial reports for management review.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
  • Transcribed and organized information to assist in preparing speeches and presentations.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Managed filing system, entered data and completed other clerical tasks.

Supervisor

Christian Health Association, Liberia (CHAL)
Karloken
05.2015 - 06.2015


  • Handled beneficiaries complaints, resolved issues, and adjusted distributions strategy to meet changing needs.
  • Maintained compliance with the organization's policies, objectives, and goals.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Enforced rules and regulations outlined in organization's manual to set forth expectations comprehensibly and consistently.
  • Achieved results by working with staff to meet established targets.
  • Monitored workflow to improve employee time management and increase productivity.
  • Solicited beneficiaries feedback to identify and improve on areas of weakness.
  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
  • Conducted routine inspections to check compliance with established specifications.
  • Conducted regular reviews of disributions and identified areas for improvement.
  • Generated reports detailing findings and recommendations.

Administrative Assistant Intern

Liberia Electricity Corporation (LEC)
Harper
03.2014 - 06.2014
  • Developed and updated spreadsheets and databases to maintain records on customers.
  • Prepared and edited documents and reports for quality and accuracy.
  • Maintained tidy and professional office space to give positive first impression to visitors.
  • Suggested process improvements to make administrative processes and procedures more streamlined.
  • Assisted with organization and maintenance of office filing system for easy retrieval of information.
  • Scheduled meetings and appointment to prevent scheduling conflicts.
  • Maintained confidentiality and security of sensitive information to protect privacy and security of company data.
  • Provided support for team projects and initiatives to contribute to team success.
  • Processed invoices and expenses to facilitate financial management.
  • Monitored office supplies and ordered low-stock items to prevent unexpected shortages.

Staff Reporter

United Nations Missions In Liberia (UNMIL)
Southeast Region
01.2006 - 12.2008
  • Researched and produced daily news reports.
  • Partnered with media executives to produce compelling stories.
  • Conducted live and taped interviews to obtain information.
  • Wrote and submitted accurate, engaging, and fact-checked stories.
  • Stayed up-to-date with current events and trends to stay ahead of competition.
  • Adhered to ethical and legal standards to maintain credibility and trust with audiences.
  • Collaborated with other journalists and departments to produce well-rounded and comprehensive news coverage.
  • Investigated important community issues and put together well-received reports.
  • Attended press conferences, court hearings and special events to stay conversant with current news.
  • Developed and maintained network of contacts to facilitate story development.
  • Developed stories by researching facts and tracking down sources.
  • Built strong relationships with sources to gain access to exclusive information.

Education

MBA - Marketing And Entrepreneurship

CT University
Punjab, India
08.2023 - Current

Bachelor of Arts - Public Administration

William V.S. Tubman University
Harper, Liberia
09.2009 - 06.2014

High School Diploma -

Cape Palmas High School
Harper, Liberia
01.2002 - 07.2006

Skills

Advanced MS Office Suite

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Certification

Certificate of Achievement -Accounting Fundamentals

Interests

Research and Innovation that improves livelihoods of communities

Timeline

Principles of Management -Great Learning

10-2023

Statistics Fundamentals-Corporate Finance Institute (CFI)

10-2023

Certificate of Achievement -Accounting Fundamentals

09-2023

IBM STO1O1EN Certificate-Statistics 101

09-2023

Certificate of Achievement-TCS Career Edge Young Professional

09-2023

Accounting Fundamentals-Corporate Finance Institute (CFI)

09-2023

MBA - Marketing And Entrepreneurship

CT University
08.2023 - Current

IBM Enterprise Design Thinking

08-2023

Leadership Certificate Course-Bible Training

08-2018

Special Assistant to the President

William V. S. Tubman University
03.2018 - Current

Administrative Assistant

William V. S. Tubman University
11.2015 - 03.2018

Supervisor

Christian Health Association, Liberia (CHAL)
05.2015 - 06.2015

Administrative Assistant Intern

Liberia Electricity Corporation (LEC)
03.2014 - 06.2014

Bachelor of Arts - Public Administration

William V.S. Tubman University
09.2009 - 06.2014

Computer Literacy

09-2006

Staff Reporter

United Nations Missions In Liberia (UNMIL)
01.2006 - 12.2008

Radio and Newspaper Journalism

08-2004

High School Diploma -

Cape Palmas High School
01.2002 - 07.2006

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