Research and Innovation that improves livelihoods of communities
Ben Collins
Administrator
Ludhiana
Summary
Dedicated Administrator with excellent experience in administrative support services and teamwork. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on efficiency and effectiveness in goals achievement.
Overview
18
18
years of professional experience
9
9
years of post-secondary education
10
10
Certifications
Work History
Special Assistant to the President
William V. S. Tubman University
Harper
03.2018 - Current
- Processed travel expenses and reimbursements for executive team and senior management group.
- Organized and coordinated conferences and monthly meetings.
- Screened calls and emails and initiated actions to respond or direct messages for the President.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Handled confidential and sensitive information with discretion and tact.
- Served as Research Assistant to the President
Administrative Assistant
William V. S. Tubman University
Harper
11.2015 - 03.2018
- Scheduled office meetings and appointments for staff teams.
- Executed record filing system to improve document organization and management.
- Sorted and distributed office mail and recorded incoming files.
- Restocked supplies and placed storeroom requisitions to maintain adequate work materials for faculty.
- Created and maintained databases to track and record students data.
- Drafted correspondence and other documents for the Dean and department heads.
- Assisted development and implementation of new administrative procedures.
- Developed strategies to streamline and improve office procedures.
- Managed department budgets and generated financial reports for management review.
- Volunteered to help with special projects of varying degrees of complexity.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Transcribed and organized information to assist in preparing speeches and presentations.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Assisted coworkers and staff members with special tasks on daily basis.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Managed filing system, entered data and completed other clerical tasks.
Supervisor
Christian Health Association, Liberia (CHAL)
Karloken
05.2015 - 06.2015
- Handled beneficiaries complaints, resolved issues, and adjusted distributions strategy to meet changing needs.
- Maintained compliance with the organization's policies, objectives, and goals.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Enforced rules and regulations outlined in organization's manual to set forth expectations comprehensibly and consistently.
- Achieved results by working with staff to meet established targets.
- Monitored workflow to improve employee time management and increase productivity.
- Solicited beneficiaries feedback to identify and improve on areas of weakness.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Conducted routine inspections to check compliance with established specifications.
- Conducted regular reviews of disributions and identified areas for improvement.
- Generated reports detailing findings and recommendations.
Administrative Assistant Intern
Liberia Electricity Corporation (LEC)
Harper
03.2014 - 06.2014
- Developed and updated spreadsheets and databases to maintain records on customers.
- Prepared and edited documents and reports for quality and accuracy.
- Maintained tidy and professional office space to give positive first impression to visitors.
- Suggested process improvements to make administrative processes and procedures more streamlined.
- Assisted with organization and maintenance of office filing system for easy retrieval of information.
- Scheduled meetings and appointment to prevent scheduling conflicts.
- Maintained confidentiality and security of sensitive information to protect privacy and security of company data.
- Provided support for team projects and initiatives to contribute to team success.
- Processed invoices and expenses to facilitate financial management.
- Monitored office supplies and ordered low-stock items to prevent unexpected shortages.
Staff Reporter
United Nations Missions In Liberia (UNMIL)
Southeast Region
01.2006 - 12.2008
- Researched and produced daily news reports.
- Partnered with media executives to produce compelling stories.
- Conducted live and taped interviews to obtain information.
- Wrote and submitted accurate, engaging, and fact-checked stories.
- Stayed up-to-date with current events and trends to stay ahead of competition.
- Adhered to ethical and legal standards to maintain credibility and trust with audiences.
- Collaborated with other journalists and departments to produce well-rounded and comprehensive news coverage.
- Investigated important community issues and put together well-received reports.
- Attended press conferences, court hearings and special events to stay conversant with current news.
- Developed and maintained network of contacts to facilitate story development.
- Developed stories by researching facts and tracking down sources.
- Built strong relationships with sources to gain access to exclusive information.
Education
MBA - Marketing And Entrepreneurship
CT University
Punjab, India 08.2023 - Current
Bachelor of Arts - Public Administration
William V.S. Tubman University
Harper, Liberia 09.2009 - 06.2014
High School Diploma -
Cape Palmas High School
Harper, Liberia 01.2002 - 07.2006
Skills
Advanced MS Office Suite
Multi-line phone proficiency
Filing and data archiving
Budgeting
Scheduling
Administrative support
Project Management
Report writing
Conflict management
Proofreading
Schedule Management
Mail handling
Project planning
Schedule & calendar planning
Travel coordination
Office management
Staff Management
Report analysis
Strategic planning
Office administration
Conference planning
Certification
Certificate of Achievement -Accounting Fundamentals
Interests
Timeline
Principles of Management -Great Learning
10-2023
Statistics Fundamentals-Corporate Finance Institute (CFI)
10-2023
Certificate of Achievement -Accounting Fundamentals
09-2023
IBM STO1O1EN Certificate-Statistics 101
09-2023
Certificate of Achievement-TCS Career Edge Young Professional
09-2023
Accounting Fundamentals-Corporate Finance Institute (CFI)
09-2023
MBA - Marketing And Entrepreneurship
CT University
08.2023 - Current
IBM Enterprise Design Thinking
08-2023
Leadership Certificate Course-Bible Training
08-2018
Special Assistant to the President
William V. S. Tubman University
03.2018 - Current
Administrative Assistant
William V. S. Tubman University
11.2015 - 03.2018
Supervisor
Christian Health Association, Liberia (CHAL)
05.2015 - 06.2015
Administrative Assistant Intern
Liberia Electricity Corporation (LEC)
03.2014 - 06.2014
Bachelor of Arts - Public Administration
William V.S. Tubman University
09.2009 - 06.2014
Computer Literacy
09-2006
Staff Reporter
United Nations Missions In Liberia (UNMIL)
01.2006 - 12.2008
Radio and Newspaper Journalism
08-2004
High School Diploma -
Cape Palmas High School
01.2002 - 07.2006